IT Help Desk - REMOTE CONTRACT TO HIRE

MedStar Health; Johnstown (Cambria County); Remote; USD 10,000 - 60,000; Full time

Job summary

MedStar Health is seeking a Helpdesk Support Professional on a remote contract-to-hire basis. Key responsibilities include fielding user inquiries and providing first-tier technical support. Ideal candidates will possess an associate's degree in computer science and proficiency in MS Office. Rate is set at $18/hr for this contract-based role with professional growth opportunities.

Benefits

Medical, Prescription, Dental & Vision Benefits

Health Savings Account (HSA)

Life & Disability Insurance

Job Certification and training opportunities

Qualifications

• Associate's Degree in Computer Science or related field REQUIRED.
• Intermediate knowledge of MS Office Suite applications REQUIRED.
• Experience with SharePoint, Project, Access is HIGHLY DESIRED.

Responsibilities

• Field calls, chat, and online questions seeking guidance.
• Provide first-tier technical support for hardware and software issues.

Skills

Technical Support

MS Office Suite

Education

Associate's Degree in Computer Science

Tools

SharePoint

Project

Access

Job description

IT Help Desk - REMOTE CONTRACT TO HIRE

Category:

Call Centre & Customer Service

Employment Type:

Contract To Hire

Reference:

BH-385773

Yoh has an
immediate, 12 month, Temp to Hire contract
opportunity, for a Helpdesk Support Professional
within the non profit, humanitarian Industry
to jour client, Remote, EST hours

to report from their office based in Johnstown, PA.

• Max Hourly Rate $18/hr on a W2
  


• 40 hours a week


• 9AM-530PM training
  for 1.5 months
  


• Moving to 2nd shift, 3-11:30PM EST
  


• Strong proficiency in MS Office Suite
  

*** All Applicants should have location clearly listed on resume. While position IS remote, only applicants in specific locations will be considered at this time***



What You Will Be Doing

• Fielding and resolving telephone calls, chat and online portal questions from users seeking guidance


• Providing first-tier technical support to assist users with questions and/or issues including those regarding hardware, software, access management, process and procedure, and telecom.

*This is NOT a complete list of responsibilities or requirements. Full client job description will be provided upon submittal to end client*



Who You Are

• Associate's Degree in Computer Science or related field REQUIRED
  


• Intermediate level knowledge of Microsoft Office Suite applications, specifically, MS Office Word, Excel, PowerPoint and Outlook is REQUIRED
  


• Experience with SharePoint, Project, Access is HIGHLY DESIRED
  


• Knowledge of desktop Operating Systems W2K, XP, 7, 8. Mac OS X HIGHLY DESIRED
  

If This Sounds Like You, Apply Now!

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Estimated Min Rate: $18.00
Estimated Max Rate: $18.00



What's In It for You?

We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)


• Health Savings Account (HSA) (for employees working 20+ hours per week)


• Life & Disability Insurance (for employees working 20+ hours per week)


• MetLife Voluntary Benefits


• Employee Assistance Program (EAP)


• 401K Retirement Savings Plan


• Direct Deposit & weekly epayroll


• Referral Bonus Programs


• Certification and training opportunities

Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.

For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.