IT Help Desk - REMOTE CONTRACT TO HIRE

Yoh Services LLC; Johnstown (Cambria County); Remote; USD 1,000; Full time

Job summary

Yoh Services LLC is seeking a Helpdesk Support Professional for a remote contract role in Johnstown, PA. This 12-month position requires proficiency in MS Office Suite and a degree in Computer Science. The successful candidate will assist users with technical issues and provide exceptional support in a dynamic environment.

Benefits

Medical, Prescription, Dental & Vision Benefits

Health Savings Account (HSA)

Life & Disability Insurance

401K Retirement Savings Plan

Certification and training opportunities

Qualifications

• Associate's Degree required.
• Experience with MS Office Suite.
• Knowledge of desktop operating systems highly desired.

Responsibilities

• Fielding and resolving support calls and inquiries.
• Providing first-tier technical support for hardware and software.

Skills

Proficiency in MS Office Suite

Technical support skills

Education

Associate's Degree in Computer Science or related field

Tools

SharePoint

Project

Access

Desktop Operating Systems (W2K, XP, 7, 8, Mac OS X)

Job description

Yoh has an immediate, 12-month, Temp to Hire contract opportunity for a Helpdesk Support Professional within the non-profit, humanitarian industry to our client. This position is remote with EST hours, reporting from their office based in Johnstown, PA.

• Max Hourly Rate: $18/hr on a W2
• 40 hours a week
• 9AM-5:30PM training for 1.5 months
• Moving to 2nd shift, 3-11:30PM EST
• Strong proficiency in MS Office Suite

*** All applicants should have their location clearly listed on their resume. While the position is remote, only applicants in specific locations will be considered at this time.***

What You Will Be Doing

• Fielding and resolving telephone calls, chat, and online portal questions from users seeking guidance
• Providing first-tier technical support to assist users with questions and/or issues including hardware, software, access management, process and procedure, and telecom.

*This is NOT a complete list of responsibilities or requirements. The full client job description will be provided upon submission to the end client.*

Who You Are

• Associate's Degree in Computer Science or related field REQUIRED
• Intermediate knowledge of Microsoft Office Suite applications, specifically Word, Excel, PowerPoint, and Outlook REQUIRED
• Experience with SharePoint, Project, Access is HIGHLY DESIRED
• Knowledge of desktop Operating Systems W2K, XP, 7, 8, Mac OS X HIGHLY DESIRED

If this sounds like you, apply now!

Yoh makes finding and applying for jobs simple. Partner with Yoh to find the right opportunities across multiple industries in the US and UK. Find out more here.

Estimated Compensation

Min Rate: $18.00
Max Rate: $18.00

What’s In It for You?

We welcome you to be part of one of the largest global staffing companies, meeting your career aspirations. Yoh’s network has been employing professionals for over 65 years across the US, UK, and Canada. Join our talent community for access to exclusive opportunities and benefits, including:

• Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours/week)
• Health Savings Account (HSA)
• Life & Disability Insurance
• MetLife Voluntary Benefits
• Employee Assistance Program (EAP)
• 401K Retirement Savings Plan
• Direct Deposit & weekly e-payroll
• Referral Bonus Programs
• Certification and training opportunities

Note: Pay ranges are estimations. Actual pay depends on experience, expertise, and qualifications. All qualified applicants are encouraged to apply.

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. Consideration for employment is provided without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit https://www.yoh.com/applicants-with-disabilities for accommodation requests during the application process.

For California applicants, employment consideration will comply with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act, considering criminal history appropriately.