IT Hardware Technician

ManpowerGroup Global, Inc.; Phoenix (AZ); On-site; USD 37,195 - 38,572; Full time

Benefits offered by this job

Weekly Pay

401(k) Plus Match

Job summary

ManpowerGroup Global, Inc. is seeking a Data Center IT Hardware Technician to support our client’s data center operations in Phoenix, AZ. The role involves installing, troubleshooting, repairing, and maintaining critical IT infrastructure in a fast-paced environment.

Responsibilities include deploying equipment, performing routine startups, diagnosing hardware issues, and collaborating with cross‑functional teams. Onsite, 18‑month contract, pay range $27-$28/hour on W‑2.

Qualifications

• High school diploma or equivalent is required.
• CS degree or coursework or CompTIA A+ and/or Server+ certification is preferred.
• Experience as a Data Center Technician with hardware troubleshooting and break-fix responsibilities.
• Experience in Geek Squad or similar technical support roles is desirable.
• Basic knowledge of computer hardware, servers, networking components, and IT infrastructure.
• 1–5 years of experience supporting IT equipment, data center operations, or related technologies.
• Basic proficiency with Microsoft Office applications (Outlook, Excel, Word).
• Willingness to work non-standard hours including evenings, weekends, and holidays.

Responsibilities

• Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols.
• Perform equipment startups, shutdowns, and operational support activities within a data center environment.
• Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment.
• Diagnose and troubleshoot hardware issues, identify root causes, and perform break‑fix repairs on servers and related components.
• Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds.
• Monitor systems for equipment failures, alarms, and error messages and respond appropriately.
• Maintain accurate documentation of equipment installations, repairs, and maintenance activities.
• Collaborate with cross‑functional teams to ensure data center operations run efficiently and effectively.

Skills

Troubleshooting

Hardware maintenance

Problem solving

Microsoft Office

Flexibility

Education

High school diploma

CS degree or coursework

CompTIA A+ or Server+ certification

Job description

Our client, a leading organization in the technology and data management sector, is seeking a Data Center IT Hardware Technician to join their team. As a Data Center IT Hardware Technician you will support the Data Center Operations team by installing, troubleshooting, repairing, and maintaining critical IT infrastructure. The ideal candidate will have strong technical aptitude, excellent problem‑solving skills, and a passion for working with hardware and technology in a fast‑paced environment.

Job Details

Title: Data Center IT Hardware Technician
Location: Phoenix, AZ – Goodyear/El Mirage (Onsite)
Contract Length: 18 months
Pay Range: $27 - $28/hour on W2 based on experience and skill level

Responsibilities

• Prepare, stage, configure, and deploy IT equipment while following established procedures and safety protocols.
• Perform equipment startups, shutdowns, and operational support activities within a data center environment.
• Conduct quality assurance checks to ensure proper grounding, staging, labeling, and cabling of equipment.
• Diagnose and troubleshoot hardware issues, identify root causes, and perform break‑fix repairs on servers and related components.
• Support hardware decommissioning efforts, system refresh projects, memory upgrades, and operating system rebuilds.
• Monitor systems for equipment failures, alarms, and error messages and respond appropriately.
• Maintain accurate documentation of equipment installations, repairs, and maintenance activities.
• Collaborate with cross‑functional teams to ensure data center operations run efficiently and effectively.

Qualifications

• High school diploma, GED, or equivalent required.
• Computer Science degree, coursework, or CompTIA A+ and/or Server+ certification preferred.
• Experience as a Data Center Technician with hardware troubleshooting and break‑fix responsibilities.
• Previous experience with Geek Squad, computer repair, desktop support, or similar technical support roles is highly desirable.
• Basic knowledge of computer hardware, servers, networking components, and IT infrastructure.
• 1‑5 years of experience supporting IT equipment, data center operations, or related technologies.
• Basic proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong troubleshooting and problem‑solving skills.
• Flexibility to work non‑standard business hours, including evenings, weekends, and holidays as needed.

Benefits

• Opportunity to work in a dynamic and innovative technology environment.
• Gain hands‑on experience with enterprise‑scale data center infrastructure.
• Develop valuable hardware troubleshooting and technical support skills.
• Collaborate with experienced professionals in a growing industry.
• Enhance your career through exposure to cutting‑edge technology and operations.

Additional Benefits After Completion of Waiting Period

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay