IT Hardware Field Technician- Traveler

CBRE Group, Inc.; Dallas, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

CBRE is seeking an IT Service Technician to maintain data center environments, support on-site build projects, and handle hardware installations and live production requests. You will be on-site during normal business hours, perform full rack installations, manage shipments, and keep the data center organized.

The role emphasizes teamwork, clear communication, and the ability to work with minimal supervision in a 24/7 production setting.

Qualifications

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Strong written and verbal communication skills.
• Strong ability to work collaboratively with customers to resolve issues and drive solutions.
• Capable of working with minimal supervision.
• Experience installing and troubleshooting server and switch hardware, including memory, CPUs, cooling systems, power supplies, backplanes, transceivers, and network cabling.

Responsibilities

• On-site performance of all build projects.
• Support new deployments, builds, and live site/production requests.
• Assist cabinet installation and decommissioning as needed.
• Manage incoming/outgoing shipments and inventory.
• Maintain data center cleanliness and organization.
• Install and replace hardware in production and staging environments.
• Perform full rack installations.
• Document issues and suggest SOP/Service Manual improvements.
• Conduct quarterly inventory counts and update inventory levels.
• Collaborate with customers to resolve issues and improve processes.

Skills

Server deployment

Analytical skills

Communication

Customer collaboration

Minimal supervision

Rack infrastructure

Cable & cabling

Unix/Linux

IEEE/ANSI/TIA/EIA

CompTIA Server+

CompTIA Network+

Tools

SAN

NAS

Job description

About the Role:

The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is responsible for executing on-site build projects, supporting deployments, and handling live production requests. The technician ensures that hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard

What You’ll do:

• Technician is responsible for on-site performance of all build projects.
• Being on-site during normal business hours.
• Supporting both new deployment or new builds, and live site/production requests.
• Supporting cabinet installation and decommission as needed.
• Supporting other operational activities approved by customer.
• Managing incoming/outgoing shipments.
• Maintaining data center cleanliness and organization.
• Installing and replacing hardware in production and staging environments.
• Full Rack installations.
• Document issues, identify improvement opportunities, and provide recommendations to enhance Standard Operating Procedures (SOPs), Service Manuals, and Work Instructions.
• Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts.
• Managing site growth by keeping the data center organized.
• Demonstrated ability to work collaboratively in a team environment while maintaining clear and effective verbal and written communication.

What You’ll Need:

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Strong analytical skills.
• Strong written and verbal communication skills.
• Strong ability to work collaboratively with customers to resolve issues and drive solutions.
• Capable of working with minimal supervision.
• Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective trouble shooting.
• Unix/Linux skills (preferred).
• Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
• Experience supporting SAN or NAS technologies (preferred).
• Hands-on experience installing, replacing, and troubleshooting server and switch hardware, including memory, CPUs, cooling systems, power supplies, backplanes, transceivers, and network cabling.
• CompTIA Server+ and Network+ certifications are valued and support the skills needed for this role

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Applicant AI Use Disclosure:

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately- this will help us maintain alignment with our brand tone and hiring values.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience

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