IT Hardware Field Technician

CBRE; Dallas (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

CBRE is seeking an IT Service Technician to play a critical role in data center operations, handling on-site build projects, deployments, and live production requests. You will ensure hardware installations, rack setups, and decommissions are performed efficiently and according to standards.

You will work with the customer to resolve issues, document problems, and contribute to SOP improvements while maintaining inventory accuracy and data center organization.

Qualifications

• 3+ years deploying and supporting servers in 24/7 production data centers.
• Strong analytical and problem-solving abilities.
• Clear written and spoken communication skills.
• Ability to collaborate with customers to resolve issues and drive solutions.
• Capable of working with minimal supervision.

Responsibilities

• On-site performance of all build projects and hardware installations.
• Support new deployments, builds, and live site/production requests.
• Assist cabinet installation and decommissioning as needed.
• Handle site shipments and maintain data center cleanliness.
• Install, replace, and troubleshoot server and switch hardware.
• Manage rack installations and inventory, including cycle counts.
• Document issues and suggest SOP/work instruction improvements.
• Maintain inventory systems and provide updates on levels.

Skills

3+ years data center experience

Analytical skills

Written and verbal communication

Collaborative team player

Self-sufficiency / work with minimal监督

Cabling & rack infrastructure

IEEE/ANSI/TIA/EIA cabling standards

SAN/NAS experience (preferred)

Server hardware installation &Troubles

CompTIA Server+ & Network+ valued

Job description

The IT Service Technician plays a critical role in ensuring the smooth operation and maintenance of data center environments. This position is responsible for executing on‑site build projects, supporting deployments, and handling live production requests. The technician ensures that hardware installations, cabinet setups, and decommissions are performed efficiently and according to standard

What You’ll do:

• Technician is responsible for on‑site performance of all build projects.
• Being on‑site during normal business hours.
• Supporting both new deployment or new builds, and live site/production requests.
• Supporting cabinet installation and decommission as needed.
• Supporting other operational activities approved by customer.
• Managing incoming/outgoing shipments.
• Maintaining data center cleanliness and organization.
• Installing and replacing hardware in production and staging environments.
• Full Rack installations.
• Document issues, identify improvement opportunities, and provide recommendations to enhance Standard Operating Procedures (SOPs), Service Manuals, and Work Instructions.
• Maintaining inventory systems, providing timely updates on inventory levels, and performing quarterly cycle counts.
• Managing site growth by keeping the data center organized.
• Demonstrated ability to work collaboratively in a team environment while maintaining clear and effective verbal and written communication.

What You’ll Need:

• 3+ years’ experience deploying and supporting servers in a 24/7 production data center environment.
• Strong analytical skills.
• Strong written and verbal communication skills.
• Strong ability to work collaboratively with customers to resolve issues and drive solutions.
• Capable of working with minimal supervision.
• Prior experience in the installation of standard cabling technologies and rack infrastructure including but not limited to seismic bracing, infrastructure aesthetics, and effective trouble shooting.
• Understanding of cabling and telecommunications standards including IEEE/ANSI/TIA/EIA (strongly preferred).
• Experience supporting SAN or NAS technologies (preferred).
• Hands‑on experience installing, replacing, and troubleshooting server and switch hardware, including memory, CPUs, cooling systems, power supplies, backplanes, transceivers, and network cabling.
• CompTIA Server+ and Network+ certifications are valued and support the skills needed for this role

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Disclaimers

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience