IT Hardware Field Technician- Traveler

CBRE Group, Inc.; Chicago (IL); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Relocation assistance

Sign-on bonus (select roles)

Job summary

CBRE Group, Inc. is seeking an IT Service Technician to ensure smooth operation of data center environments. The role involves on-site build projects, deployments, and handling live production requests, with full-rack installations and cabinet work.

After an initial six months in Racine, WI, the position becomes a nationwide travel role with provided travel accommodations. You will document issues, contribute to SOP improvements, maintain inventory, and collaborate with customers to resolve

Qualifications

• 3+ years deploying and supporting servers in a 24/7 production data center.
• Strong analytical and problem-solving skills.
• Clear written and verbal communication abilities.
• Ability to work with customers to resolve issues and drive solutions.
• Capable of working with minimal supervision.
• Experience with standard cabling, rack infrastructure, and hardware.
• Unix/Linux skills preferred; knowledge of IEEE/ANSI/TIA/EIA standards.
• Experience supporting SAN or NAS environments.
• Hands-on hardware installation and maintenance including memory, CPUs, cooling, power, and network cabling.

Responsibilities

• On-site execution of all data center build projects.
• Be on-site during normal business hours and travel as required.
• Support new deployments, builds, and live site requests.
• Install and decommission hardware in production and staging environments.
• Manage cabinet installation and organize data center operations.
• Receive, ship, and track inventory; perform quarterly cycle counts.
• Document issues, suggest SOP improvements, and update work instructions.
• Maintain data center cleanliness and rack organization.
• Collaborate with customers to resolve issues and drive solutions.

Skills

Server deployment

Analytical skills

Communication

Team collaboration

Unix/Linux

SAN/NAS knowledge

Industry standards

Troubleshooting

Certifications

Job description

The first 6 months of this role will be based in Racine, WI. After the 6 months, this will be an 100% travel role nationwide, travel accommodations will be provided.

About the Role:

The IT Service Technician plays a critical role inensuring the smooth operation and maintenance of data center environments. Thisposition is responsible for executing on-site build projects, supportingdeployments, and handling live production requests. The technician ensures thathardware installations, cabinet setups, and decommissions are performedefficiently and according to standard

What You’ll do:

• Technician is responsible for on-site performance of allbuild projects.

• Beingon-site during normal business hours.

• Supportingboth new deployment or new builds, and live site/production requests.

• Supportingcabinet installation and decommission as needed.

• Supportingother operational activities approved by customer.

• Managingincoming/outgoing shipments.

• Maintainingdata center cleanliness and organization.

• Installingand replacing hardware in production and staging environments.

• FullRack installations.

• Documentissues, identify improvement opportunities, and provide recommendations toenhance Standard Operating Procedures (SOPs), Service Manuals, and WorkInstructions.

• Maintaininginventory systems, providing timely updates on inventory levels, and performingquarterly cycle counts.

• Managingsite growth by keeping the data center organized.

• Demonstratedability to work collaboratively in a team environment while maintaining clearand effective verbal and written communication.

What You’ll Need:

• 3+ years’ experiencedeploying and supporting servers in a 24/7 production data center environment.

• Strong analyticalskills.

• Strong written andverbal communication skills.

• Strong ability towork collaboratively with customers to resolve issues and drive solutions.

• Capable of workingwith minimal supervision.

• Prior experience inthe installation of standard cabling technologies and rack infrastructureincluding but not limited to seismic bracing, infrastructure aesthetics, andeffective trouble shooting.

• Unix/Linux skills(preferred).

• Understanding ofcabling and telecommunications standards including IEEE/ANSI/TIA/EIA (stronglypreferred).

• Experience supportingSAN or NAS technologies (preferred).

• Hands-on experienceinstalling, replacing, and troubleshooting server and switch hardware,including memory, CPUs, cooling systems, power supplies, backplanes,transceivers, and network cabling.

• CompTIA Server+ andNetwork+ certifications are valued and support the skills needed for this role

WhyCBRE

Whenyou join CBRE, you become part of the global leader in commercial real estateservices and investment that helps businesses and people thrive. We are dynamicproblem solvers and forward thinking professionals who create significantimpact. Our collaborative culture is built on our shared values — respect,integrity, service and excellence — and we value the diverse perspectives,backgrounds and skillsets of our people. At CBRE, you have the opportunity torealize your full potential.

ApplicantAI Use Disclosure:

We valuehuman interaction to understand each candidate's unique experience, skills andaspirations. We do not use artificial intelligence (AI) tools to make hiringdecisions, and we ask that candidates disclose any use of AI in the applicationand interview process.

Theseupdates reflect our commitment to clarity, inclusivity, and a consistentcandidate experience across all postings. I ask you to encourage your teams tobegin incorporating the updated statements into all new job adverts immediately -this will help us maintain alignment with our brand tone and hiring values.

OurValues in Hiring

AtCBRE, we are committed to fostering a culture where everyone feels they belong.We value diverse perspectives and experiences, and we welcome allapplications.

Disclaimers

Applicantsmust be currently authorized to work in the United States without the need forvisa sponsorship now or in the future

Relocationassistance and sign-on bonuses may be available on select positions only, forqualified candidates based on role requirements and experience

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Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmitive Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)