IT Hardware Depot Lead

Blackboard; Boca Raton (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an IT Hardware Depot Lead to manage logistics and inventory for their corporate IT depot. This role involves overseeing the allocation and shipping of computer hardware while ensuring efficient operations throughout the year. The ideal candidate will possess strong leadership skills, be detail-oriented, and have a knack for problem-solving in a fast-paced environment. Join a diverse and inclusive team dedicated to empowering educators and institutions with innovative technology solutions. If you're motivated and organized, this opportunity is perfect for you.

Qualifications

• 1-2 years of relevant professional experience in logistics or IT.
• Good leadership skills and ability to multitask effectively.
• Familiarity with desktop computer troubleshooting.

Responsibilities

• Oversee inbound and outbound logistics for IT equipment.
• Manage asset inventory of laptops and peripherals.
• Coordinate communication with stakeholders for hardware needs.

Skills

Logistics Management

Team Leadership

Problem Solving

Record Keeping

Desktop Computer Troubleshooting

Attention to Detail

Multitasking

Stress Management

Effective Communication

Adaptability

Education

Associate’s Degree in MIS/Computer Science

Job description

Description

IT Hardware Depot Lead

Boca Raton, FL

The Opportunity:

Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.

The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.

For more information about Anthology and our career opportunities, please visit www.anthology.com .

Anthology’s Corporate IT Depot provides computer hardware allocation and shipping to our employees across North America. They are focused on efficient operations of ordering, packaging, shipping, and handling logistics in a timely and organized manner throughout the year with two very busy r ush seasons. The team lead works with stakeholders from Finance, Sales, HR, Marketing, and other internal business groups to drive initiatives and ensure hardware needs are met. As IT Hardware Depot Lead, you will be primarily focused on leading the team as well as managing asset inventory of up to 2,000 laptops, monitors, and peripherals in inventory at times. You’ll need to be highly motivated, process driven, organized, and customer focused.

Primary responsibilities will include:

• Plan ning and oversee ing inbound and outbound logistics, including on-site IT inventory management and packaging of IT end user equipment
• Coordinati ng shipping to and from the Boca office
• Contribut ing to and supervis ing the day-to-day activities of the IT Hardware depot and employees
• Ordering, tracking, imaging, packaging, and shipping hardware for end users
• Constant ly coordinati ng and communicati ng with stakeholders of upcoming hardware requirements across North America
• Analy zing and prepar ing for upcoming hardware requirements
• Reviewing support tickets and other data to determine depth and breadth of troubleshooting
• Performing q uality a ssurance of outbound shipments
• Inspecti ng and performing inventory management of shipments received
• Spot ting and understand ing root cause of problems and execut ing countermeasures
• Develop ing and implement ing lean initiatives to guarantee continuous improvement in processes
• Owning employee compliance to company policies and production procedure s

The Candidate:

Required skills/qualifications:

• 1-2 years of relevant professional experience
• Good team skills to be able to work with others
• Good leadership skills
• Ability to fully carry out instructions
• Ability to multitask
• Good knowledge of record keeping
• Familiarity with desktop computer troubleshooting skills; ability to solve problems and determine root cause of issues
• Ability to lift 50-100 pounds
• Ability to work in a small, fast-paced environment
• Effective handling of multiple critical client support situations and ability to effectively communicate with senior management
• Strong a ttention to detail
• Ability to adapt to change
• Ability to manage stress appropriately
• Fluency in written and spoken English

Preferred skills/qualifications:

• Experience in leading a team in a warehouse/assembly environment
• Microsoft Certified, or other technical certification
• Associate’s degree in MIS/Computer Science or equivalent experience

Pay Range is $22 - $26/hour depending upon experience. We use national and industry-specific survey data to assist in determining compensation. Additionally, we consider factors such as external market rate, budget for the role, and the compensation rates of current employees performing the same function. Some roles will have variable pay.

This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.