IT Governance Contract & Compliance Manager II – Digital and Technology Partners Governance - Remote

Mount Sinai Medical Center; New York, Christiansted (NY, United States Virgin Islands); Remote; USD 120,000 - 181,000; Full time

Job summary

An established healthcare provider is seeking a dedicated IT Governance Contract & Compliance Manager II to enhance operational excellence in IT functions. This role involves overseeing service provider contracts, ensuring compliance, and managing contract lifecycle processes. The ideal candidate will have extensive experience in management, strong communication skills, and a keen attention to detail. Join a forward-thinking organization committed to innovation and compassionate care, where your expertise will contribute to improving healthcare delivery and operational efficiency. Embrace the opportunity to be part of a team that values collaboration, respect, and continuous improvement.

Qualifications

• 8+ years of experience in management or related field, with 4 years in leadership.
• Strong analytical, communication, and project management skills.

Responsibilities

• Administer Managed Services Governance program and oversee contract obligations.
• Support contract lifecycle management and ensure compliance.

Skills

Management

Leadership

Communication Skills

Attention to Detail

Project Management

Analytical Skills

Problem Solving

Interpersonal Skills

Creativity

Education

Bachelor's Degree

Tools

MS Office Suite

MS 365 Tools and Apps

Job description

Description

IT Governance Contract & Compliance Manager II – Digital and Technology Partners Governance - Remote

The Mount Sinai Health System's commitment to excellence extends beyond delivering world-class health care. The System’s ongoing success is dependent upon our highly motivated, nonclinical professionals working to improve business operations. Our leadership team is driven to provide exceptional service by cultivating a workforce that is dedicated to upholding Mount Sinai’s mission of delivering innovative, breakthrough medicine with compassion and integrity.

“Governance” is a management and oversight function that guides the use of leading practices, policies, procedures, and metrics that allow us to monitor quality and ensure continuous improvement toward operational excellence. At Mount Sinai Health System (MSHS), Digital and Technology Partners (DTP) Governance is accountable for sustainable achievement in IT management components. Our team is relentless, respectful, resourceful and results-oriented in the pursuit of operational excellence in IT functions.

Under the direction of the Director, DTP Governance, the Compliance Manager will support the programs and initiatives of the DTP Governance team.

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Responsibilities

DTP Governance administers the Managed Services Governance program which provides oversight to the operation and contractual obligations of our service providers. The Compliance Manager will support the program with the following activities:

• Document at Monthly Management Meetings in the RAID log the Decisions, Issues and Actions around contract adjustments
• Assist with monitoring of contract performance to ensure adherence to contractual obligations
• Participate in Operational Committee meetings to ensure compliance to contractual reporting requirements including review of drafts of the monthly management meeting slides and make recommendations on updates to the RAID log or on potential contractual adjustments
• Create and maintain an obligation tracker for each new managed service and educate teams on those obligations and maintain as part of a global obligation tracker for the vendor
• Track new or changing SOW contractual commitments
• Provide transition support to teams to ensure understanding of Managed Services Governance processes
• Provide contract and procurement process refreshers with all parties

DTP Governance provides Contract Lifecycle Management services for all DTP-originated contractual agreements, as well as IT-related contractual agreements throughout the health system. The Compliance Manager will support contract lifecycle management with the following activities:

• Review for completeness, accuracy and compliance and process for intake all contractual agreements submitted for DTP Governance review
• Participate in regular workgroup meetings with Legal and Supply Chain and update and maintain the contracting log
• Review signature requests submitted for completeness and process as appropriate
• Provide contract-related issue resolution, both internally and externally
• Monitor and complete contract close-out, extension or renewal, as appropriate
• Communicate contract-related information to all stakeholders
• Assist in identification, development and implementation of new contract policies and processes and the deployment of and training on those policies and processes
• Other duties as requested or assigned
  

Qualifications

Education:

Bachelor's degree

Experience:

• 8+ years of experience in management or other related field of which at least 4 have been in a leadership position, or an equivalent combination of education and work experience
• Excellent verbal and written communication skills
• Attention to detail and organizational abilities
• Ability to manage projects from inception to successful implementation
• Strong analytical, communication, technical teamwork and interpersonal skills
• Ability to foster working relationships with the team and client departments
• Ability to think creatively to develop innovative solutions and approaches
• Ability to translate complex problems and solutions into viable solutions across the Health System
• Proficiency with MS Office suite and MS 365 Tools and Apps
  

The following are desirable:

• Knowledge of the health information technology function and operations in provider organizations (preferably multi-hospital setting)
• Enterprise awareness, breadth and depth of scope of Healthcare environment
• Understanding of IT Governance role
• Exposure to Health Information Technology service delivery and development models/standards (e.g. ITIL, Agile, Scrum)
• Systems focused mentality (predictive, proactive, precise, personalized, coordinated)
  

Non-Bargaining Unit, 283 - DTP Governance - MSH, Mount Sinai Hospital

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $120000 - $180060 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.