IT Generalist II

Florida International University; Miami (FL); On-site; USD 50,000 - 55,000; Full time

Job summary

Florida International University in Miami seeks an experienced IT infrastructure professional to provide advanced operational support for secure Linux, virtualized, and containerized computing environments used in teaching and research.

You will work with Docker and K3s, support TensorFlow and PyTorch workloads, and contribute to automation, security, and scalable service delivery for AI-enabled applications.

Qualifications

• Bachelor's degree in Computer Science or related technology field required.
• 2+ years of related experience required; alternative six years of experience considered.
• Equivalent combination of education and experience acceptable.

Responsibilities

• Administers Linux-based systems used for instructional, research, and shared computing services.
• Maintains and optimizes virtualized environments for labs and research workloads.
• Supports containerized platforms using Docker and K3s for deployments and experiments.
• Performs security operations including vulnerability remediation, logging, access control, and incident response.
• Assists faculty and students with environment configuration and troubleshooting for AI/ML workloads.

Education

Bachelor's degree in Computer Science or related technology field

Tools

Docker

K3s

Job description

About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.

Job Summary

Provides advanced operational support for secure Linux, virtualized, and containerized computing environments supporting instructional and research activities within Engineering and Computing Technology Services. The position emphasizes infrastructure security, virtualization, container platforms, and support for scientific and AI applications to ensure reliable, scalable, and compliant computing services. This role focuses on the growth of AI for research and instructional platforms, and the efficient, secure use of virtualized systems.

• Administers and supports Linux-based systems used for instructional, research, and shared computing services, including provisioning, patching, and lifecycle management. Ensures systems are secure, reliable, and aligned with operational standards.
• Operates and maintains virtualized environments supporting instructional labs, research workloads, and internal services. Monitors performance, availability, and resource utilization across virtual platforms.
• Supports containerized platforms using Docker and lightweight Kubernetes distributions (e.g., K3s) for instructional and research deployments. Assists with image maintenance, updates, and platform stability.
• Performs systems and infrastructure security operations, including vulnerability remediation, log review, access control enforcement, and host-based security monitoring. Participates in incident response and system recovery activities.
• Supports scientific and AI-enabled applications, including frameworks such as TensorFlow, PyTorch, and related modeling or analytics tools. Assists faculty and students with environment configuration and troubleshooting.
• Implements automation and scripting solutions (e.g., shell or Python) to streamline system administration, monitoring, and security tasks. Contributes to improving operational efficiency and repeatability.
• Maintains operational and security documentation for supported systems, platforms, and procedures. Participates in knowledge sharing and cross-training within the IT team.
• Serves as essential personnel during university emergencies and supports continuity of operations, backup validation, and service restoration efforts as required.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Minimum Qualifications

Bachelor's degree in Computer Science or related technology field and two (2) years of experience in the field; OR six (6) years of related experience; OR an equivalent combination of relevant education and/or experience.

Job Category

Administrative

Advertised Salary

$50,000 - $55,000

Work Schedule

Begin time: 8:00 AM

End time: 5:00 PM

Pre-Employment Requirements

Expanded Background Check

Other Information

Ability to work flexible hours as needed.

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Notice of Non-Discrimination

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Aff… All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, and any other legally protected basis. For inquiries regarding nondiscrimination, contact FIU's Office of Title IX and EEO Compliance (TITLEIX) at 305.348.2785 or email [e-mail].

Reasonable Accommodation Statement

Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact the Office of Universal Access and Digital Compliance at 305-348-1576 or [e-mail]. All requests for ADA accommodation or accessible materials for this event must be submitted to UADC at least seven (7) business days prior to the event or at the earliest possible opportunity.