IT Field Technician

Jobtailor; Tulsa (OK); On-site; USD 40,000 - 52,000; Full time

Job summary

Jobtailor in Tulsa, OK is seeking a tech support professional to travel to dental offices and resolve hardware and software issues. You will provide on-site, remote, and phone support, ensuring quick response times and high customer satisfaction.

The role requires 1–2 years in tech support and customer service, plus a bachelor’s degree in IT or CS. Strong communication and reliable transportation are essential to succeed.

Qualifications

• 1–2 years of tech support experience.
• 1–2 years of customer service experience.
• Bachelor's degree in Information Technology or Computer Science preferred.
• Excellent verbal and written communication skills.
• Reliable transportation and ability to work independently.

Responsibilities

• Travel to dental offices to assist with technical issues.
• Provide excellent customer service via phone, remote, and on-site support.
• Communicate with vendors and adhere to support request methods.
• Perform maintenance tasks on end user devices.
• Troubleshoot and configure PCs, printers, and network equipment.
• Handle password resets and user account setup.

Skills

Tech support

Customer service

Communication

Independent work

Education

Bachelor's degree in IT/CS

Job description

Responsibilities

• Travel to dental offices to assist with technical issues
• Provide excellent customer service via phone, remote, and on-site support
• Communicate with vendors and adhere to support request methods
• Perform maintenance tasks on end user devices
• Troubleshoot and configure PCs, printers, and network equipment
• Handle password resets and user account setup

Requirements

• 1-2 years of tech support experience
• 1-2 years of customer service experience
• Bachelor's degree in Information Technology or Computer Science preferred
• Excellent verbal and written communication skills
• Proven reliability and ability to work independentlyMust have reliable transportation