IT Field Technician

Your Health Organization; Columbia (SC); On-site; USD 42,000 - 64,000; Full time

Job summary

Your Health Organization is seeking an on-site IT support specialist to diagnose and fix hardware, software, and network issues at client sites. You will set up computers, printers, routers, switches, and run cabling, while performing routine maintenance and updates.

Documentation of steps and ticketing will be part of daily responsibilities to ensure accurate records. Ideal candidates have 1–5 years in desktop support or field services, strong customer service, and clear communication.

Qualifications

• Proficiency in Windows and macOS environments.
• Basic TCP/IP networking knowledge.
• Hardware diagnostic abilities and problem solving.
• 1–5 years in desktop support or field services.
• Strong customer service and clear communication.
• Valid driver's license and reliable transportation; industry certs like CompTIA A+ or Network+ are a plus.

Responsibilities

• On-site support: diagnose and fix hardware, software, and peripheral issues at client sites or offices.
• Hardware & network setup: install computers, printers, routers, switches and cabling.
• Maintenance & updates: apply patches, perform backups and hardware upgrades.
• Documentation & ticketing: record steps and track requests in IT ticketing software.

Skills

Windows

macOS

TCP/IP networking

Hardware diagnostics

Tools

IT ticketing software

Printers

Routers & switches

Job description

Career Opportunities with Your Health Organization

A great place to work.

Current job opportunities are posted here as they become available.

• On-Site Support: Travel to client sites or branch offices to diagnose and fix hardware, software, and peripheral issues.
• Hardware & Network Setup: Install computers, printers, routers, switches, and run network cabling.
• Maintenance & Updates: Perform routine system patching, backups, and equipment upgrades.
• Documentation & Ticketing: Record troubleshooting steps and track service requests using IT ticketing software.

Required Skills & Qualifications

• Technical Knowledge: Proficiency in Windows/macOS, basic TCP/IP networking, and hardware diagnostics.
• Experience: Typically 1 to 5 years of experience in desktop support or field services.
• Soft Skills: Strong customer service, independent problem-solving, and clear communication.
• Requirements: A valid driver's license, reliable transportation, and sometimes specific industry certifications (like CompTIA A+ or Network+