IT Field Systems Technician

Strategic Staffing Solutions; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Strategic Staffing Solutions, Inc. in Charlotte, NC seeks an IT Field Systems Technician to install, maintain, and administer database systems across production, staging, and QA environments.

The field-based role requires 50–75% travel to sites, extensive walking, PPE, and close collaboration with IT teams and stakeholders to support infrastructure projects. Must have a BS in CS or 6 years of related experience, SQL skills (T‑SQL/PL‑SQL/Python), and strong communication; pay is $40/hour on a

Qualifications

• Bachelor's degree in Computer Science or a related discipline, or 6 years of related business experience.
• 1–3 years of relevant technical experience in database administration or IT infrastructure.
• Experience with SQL or database languages such as T-SQL, PL/SQL, Access SQL, or Python.

Responsibilities

• Install, maintain, monitor, and administer database systems to ensure availability, security, and data integrity.
• Serve as onsite liaison, coordinating with technical teams and stakeholders for infrastructure initiatives.
• Travel 50–75% to various job sites; adhere to PPE and safety standards.
• Support installation, configuration, maintenance, and troubleshooting across environments.
• Monitor security, backups, recoveries, and performance optimization.
• Collaborate with IT management to improve database technologies and operations.
• Provide technical support and troubleshooting to resolve database issues.
• Coordinate field activities, schedules, and project tasks for successful deployments.
• Document configurations and activities; provide high level customer service.

Skills

SQL

Database administration

Field support

Troubleshooting

Communication

Travel flexibility

Education

Bachelor's degree in Computer Science or related discipline

Tools

Python

Job description

Job Title:IT Field Systems Technician

Location: Charlotte, NC (Field-Based / 50–75% Travel)

Duration: 12 Months
Pay Rate:$40HR (W2 Only)

Job/Role Description:

• This role supports the installation, maintenance, monitoring, and administration of database management systems while ensuring high levels of availability, security, performance, and data integrity.
• Serve as an onsite/field liaison, coordinating with technical teams, project stakeholders, and field personnel to support infrastructure and database-related initiatives.
• This is a field-based position requiring approximately 50–75% travel to various job sites, extensive walking, and adherence to jobsite safety standards, including the use of required personal protective equipment (PPE).
• Support the installation, configuration, maintenance, and troubleshooting of database management systems across production, staging, and quality assurance environments.
• Assist with database monitoring, security, backup, recovery, performance optimization, and data integrity.
• Collaborate with IT management, technical teams, and business stakeholders to identify opportunities for improving database technologies and infrastructure operations.
• Provide technical support and troubleshooting assistance to resolve database-related issues and maintain system reliability.
• Coordinate field activities, installation schedules, and technical project tasks to ensure successful implementation and completion.
• Assist with project coordination, tracking progress, communicating updates, and resolving issues that may impact field operations.
• Support database access management, data retrieval, and database maintenance activities.
• Work closely with infrastructure teams, installers, integrators, and other technical personnel to support onsite technology deployments.
• Follow established technical procedures, operational best practices, and jobsite safety requirements.
• Maintain accurate documentation of database configurations, maintenance activities, technical issues, and project progress.
• Provide a high level of customer service while working collaboratively with internal teams and field personnel.

Required Qualifications

• Bachelor's degree in Computer Science or a related discipline. In lieu of a degree, 6 years of related business experience.
• 1–3 years of relevant technical experience in database administration, database support, IT infrastructure, or a related field.
• Experience with SQL or database-specific programming languages such as T‑SQL, PL/SQL, Access SQL, or Python.
• Knowledge of database file structures, design, retrieval, and access methods.
• Understanding of database installation, maintenance, monitoring, backup, recovery, and security practices.
• Technical background with the ability to support infrastructure-related installations and troubleshooting.
• Ability and willingness to travel approximately 50–75% of the time to field locations and job sites.
• Comfortable working in field environments requiring extensive walking and the use of personal protective equipment (PPE).
• Familiarity with jobsite safety procedures and the ability to follow established safety standards.
• Strong analytical, troubleshooting, and problem-solving abilities.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently while collaborating effectively with technical teams and project stakeholders.
• Self‑motivated with a strong customer service orientation.

Preferred Qualifications

• Previous experience as a field technician, systems integrator, installer, or technical field support specialist.
• Experience supporting onsite infrastructure installations, system deployments, or technology integration projects.
• Experience with light project management, project coordination, scheduling, or tracking technical implementation activities.
• Prior experience working in field-based roles requiring frequent travel between job sites.
• Familiarity with construction sites, industrial environments, utility infrastructure, or similar field operations.
• Experience coordinating with vendors, contractors, installers, and technical support teams.
• Ability to identify opportunities for improving database performance, infrastructure operations, and technical processes.
• Strong ability to analyze business problems, recommend technical solutions, and support operational improvements.