IT Field Support Technician_Middletown

ZipRecruiter; Middletown (CT); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading service provider is looking for a part-time Field Specialist to join their Infrastructure Delivery team. You will be responsible for providing customer break fix support, performing hardware repairs, and ensuring inventory control. Ideal candidates should have 1-2 years of relevant experience and possess excellent customer service skills. This role requires a valid driver's license and the ability to lift computer equipment. Competitive pay is provided for each service call.

Benefits

$40 per call

$5 per call per diem

Dell/Lenovo certification training AT NO COST

Qualifications

• 1-2 years of relevant experience.
• Ability to lift and or move various computer equipment up to 50 lbs.
• Valid driver’s license and reliable transportation.

Responsibilities

• Providing customer break fix support for designated equipment.
• Completing all administrative tasks associated with each call.
• Responsible for control and return of assets and inventory.

Skills

Customer service skills

Analytical skills

Clear communication

Education

Technical school certification or equivalent

Tools

Basic repair tool kit

Job description

Job Description: Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.

Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.

Benefits

$40 per call/$5 per call per diem

Dell/Lenovo certification training AT NO COST TO YOU

Responsibilities and Skills

• Providing customer break fix support for designated equipment
• Communicating clearly in written and verbal form
• Possess excellent customer service skills
• Accepting and delivery of all service calls assigned
• Completing all administrative tasks associated with each call
• Responsible for control and return of assets and inventory
• Other duties may be assigned to meet business needs
• May provide functional guidance to colleagues

Requirements

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience
• Ability to drive yourself to client locations
• Ability to lift and or move various computer equipment up to 50 lbs.
• Valid driver’s license
• Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
• Must own a basic repair tool kit

We are an equal opportunities employer and welcome applications from all qualified candidates.