IT Field Support Specialist

Dobbs Defense Solutions; Columbia (MD); On-site; USD 85,000 - 96,000; Full time

Job summary

A government services provider is seeking an IT Field Support Specialist in Columbia, MD. Candidates should have strong hardware installation skills and at least 3-5 years of experience in hardware support. The role involves conducting site surveys, configuring hardware, and providing on-site training. A valid driver's license and the ability to lift up to 50 lbs are required. This full-time position offers on-site work with a focus on IT solutions.

Qualifications

• 3-5 years of relevant hardware support experience.
• Must have a valid driver's license and acceptable driving record.
• Ability to lift up to 50 lbs.

Responsibilities

• Conduct site surveys and document configuration.
• Configure and install workstations, servers, and printers.
• Troubleshoot and test IT hardware.

Skills

Hardware installation

Troubleshooting

Windows OS

Microsoft Office Suite

Education

High school diploma or GED

Job description

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Our Mission

At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description

Dobbs Defense Solutions

Job Description

Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

• Plan and execute hardware installation schedules; prepare related installation and test reports
• Configure and install workstations, servers, printers, teleconferencing equipment and related cabling
• Troubleshoot, repair, and test IT hardware including computers, peripherals and telecom systems
• Document configuration changes and update technical drawings using AutoCAD
• Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
• Provide on-site training to personnel on proper hardware use and Maintenace
  

Our Mission

At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description

Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.

Duties

• Plan and execute hardware installation schedules; prepare related installation and test reports
• Configure and install workstations, servers, printers, teleconferencing equipment and related cabling
• Troubleshoot, repair, and test IT hardware including computers, peripherals and telecom systems
• Document configuration changes and update technical drawings using AutoCAD
• Build custom interconnecting cables and maintain fiber optic modems, multiplexers, and Ethernet systems
• Provide on-site training to personnel on proper hardware use and Maintenace
  

Qualifications
Required education and experience:

• High school diploma orGED and 3-5 years of relevanrt hardware supportexperience
• Strong proficiency in hardware installation, troubleshooting, Windows OS, and Microsoft Office Suite
• Must have a valid driver's license, acceptable driving record, and the ability to lift up to 50 lbs
• Skilled in reading technical manuals and schematics; able to work independently with minimal supervison
• Available for an 8-hour shift between 6 am and 6 pm as needed by management
  

Required Clearance

• TS/SCI with a FS Polygraph
  

Working Environment

• Onsite
  

Our Equal Employment Opportunity Policy

Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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