IT Engineer III – Endpoint Management (Jamf & Intune)

Playlist; United States; On-site; USD 122,000 - 150,000; Full time

Job summary

Playlist is seeking an IT Engineer to lead strategy, configuration, and scaling of our global Apple and Windows device fleets using Jamf and Intune. You will develop runbooks for future M&A scenarios and ensure our endpoint fleets align with security baselines through iterative improvements.

In this role you will support system integrations for mergers and acquisitions, own technical projects from gathering requirements to stakeholder communication, and collaborate with cross-functional teams to

Qualifications

• 6+ years IT Engineering in fast-paced environments.
• 4+ years managing MDM tools (Jamf Pro, Intune).
• Proven ability to automate processes across Cloud SaaS platforms.
• Advanced knowledge of cloud infrastructure and endpoint management.

Responsibilities

• Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune.
• Develop and maintain runbooks for future M&A scenarios—ensuring scalable and secure device management.
• Ensure endpoint fleets meet security baselines and implement iterative improvements.
• Support integration planning for systems related to mergers and acquisitions.
• Own and manage technical projects—requirements gathering, task tracking, stakeholder communication.
• Partner cross-functionally to resolve technical or workflow friction points.
• Participate in IT Engineering shields rotation to support escalations.

Skills

IT Engineering

MDM Jamf Pro

MDM Intune

Cloud automation

Cloud infrastructure

Documentation

Stakeholder management

Tools

Jamf Pro (Connect + Protect)

Microsoft Intune

Job description

• Server & device management: Windows Server, macOS device compliance

About the Company

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

The Role You’ll Play

• Drive the strategy, configuration, and scaling of Playlist’s global Apple and Windows device fleets using Jamf and Intune.
• Develop and maintain runbooks for future M&A scenarios—ensuring device management practices can scale securely and efficiently.
• Ensure endpoint fleets consistently meet Playlist’s security baselines and implement iterative improvements.
• Support integration planning and execution for systems related to mergers and acquisitions.
• Own and manage technical projects—including requirements gathering, task tracking, and stakeholder communication.
• Partner cross-functionally to identify and resolve technical or workflow-related friction points.
• Participate in the IT Engineering “shield” rotation to support escalations from our internal support team.

Experience You Bring

• 6+ years of IT Engineering experience in fast-paced, high-growth environments.
• 4+ years of hands‑on experience managing MDM tools, especially Jamf and Intune.
• Proven track record in automating processes across Cloud SaaS platforms
• Advanced knowledge of cloud infrastructure and endpoint management
• Strong time management and prioritization skills, with a disciplined approach to documentation and knowledge sharing
• Experience influencing both short- and long‑term IT strategy and roadmaps.

Must have experience with

• Cloud platforms: Azure, AWS
• MDM tools: Jamf Pro (Connect + Protect), Microsoft Intune
• Server & device management: Windows Server, macOS device compliance
• SSO & Identity: Experience implementing SSO and managing identity systems
• System integration: Proficient in API-based integrations

Compliance & Security Knowledge

• Familiarity with leading IT and InfoSec frameworks:
• ITIL, COBIT, NIST, ISO 27001/27002, CIS Controls
• PCI, GDPR, HIPAA, SOX, HITRUST
• Understanding of regulatory requirements related to:
• PII, PHI, and financial data
• Data residency and international compliance standards

Additional Strengths

• Excellent verbal and written communication skills—able to explain complex technical topics to non‑technical stakeholders.
• Comfortable presenting recommendations and documentation to business and executive audiences.
• Stakeholder management

Pay transparency

Playlist intends to pay all Team Members competitive wages and salaries that are motivational, fair, and equitable. The goal of our compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization.

Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $122,000 - $150,000. The total compensation package for this position may also include a performance bonus, benefits, and/or other applicable incentive compensation plans.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.