IT Engineer Helpdesk (Full time/Part time)

EUROPEAN DYNAMICS; United States; Remote; USD 31,000 - 58,000; Full time

Benefits offered by this job

Private Health Coverage

Flexible working hours

Language courses

Job summary

EUROPEAN DYNAMICS Group is seeking an IT Engineer (Helpdesk) to join our expanding development teams. The role includes responding to helpdesk tickets, supporting Azure cloud applications, handling daily ad hoc requests, and assisting with DevOps tasks.

Remote work from an EU Member State is possible, with on-call night and weekend shifts. We offer private health coverage, flexible working hours, access to language courses, specialized trainings, and career growth opportunities within a dynamic

Qualifications

• Experience with IT helpdesk operations.
• Basic understanding of cloud technologies.
• Ability to work remotely from an EU Member State.

Responsibilities

• Responding promptly to helpdesk tickets.
• Providing operational support for Azure cloud applications.
• Handling daily ad hoc requests and other tasks as assigned by the supervisor.
• Supporting DevOps-related tasks.
• On-call night and weekend shifts.

Skills

Cloud technologies

Job description

IT Engineer Helpdesk (Full time/Part time)

Are you ready to join a dynamic team at EUROPEAN DYNAMICS? We are seeking a talented IT Engineer (Helpdesk), to join our expanding development teams.

• Responding promptly to helpdesk tickets;
• Providing operational support for issues related to Azure cloud applications;
• Handling daily ad hoc requests and other tasks as assigned by the supervisor;
• Supporting DevOps-related tasks.
• Ability to work remotely from an EU Member State;
• Availability for night and weekend on-call shifts. (On-call basis: the engineer is contacted only if a ticket is raised);
• Basic understanding of cloud technologies;
• Freelance and part-time engagement options are supported.

We believe in rewarding talent and dedication. Here's what you can expect as part of our team:

• Private Health Coverage on the Company’s group program;
• Flexible working hours, top - of - the Line tools, language courses, specialized trainings;
• Top-of-the-Line Tools;
• Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
• Career Growth: Work with some of the most innovative and exciting specialists in the industry;
• Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.

You may also consider all our other open vacancies by visiting the career section of our website (www.eurodyn.com) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.

EUROPEAN DYNAMICS (ED) (www.eurodyn.com) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.

As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.

EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.