IT Endpoint Intern

The Pennsylvania State University; Ferguson Township (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

The Pennsylvania State University in State College, PA seeks a part-time student assistant to support ARL activities related to desktop deployment, OS installation, and documentation. The role includes assisting with inventory, software updates, and process development, with up to 20 hours weekly during fall/spring and 40 hours in summer.

This paid position requires strong communication and writing skills and is located near Penn State's University Park campus.

Qualifications

• Excellent communication, customer service, technical writing, and organizational skills.

Responsibilities

• Assist in computer deployment ticketing and OS installation/testing.
• Assist in end-user desktop customization and delivery.
• Assist with equipment inventory and auditing.
• Prepare technical writings and documentation of processes.
• Assist with software package updating, development and testing.
• Support various initiatives and other duties as assigned.

Skills

Communication

Customer service

Technical writing

Organizational skills

Tools

Windows

Linux

Job description

JOB DESCRIPTION AND POSITION REQUIREMENTS

• Assisting in Computer deployment ticketing
• Assisting in OS installation, configuration, and testing of end-user desktop computing hardware and software
• Assisting in end-user desktop customization and delivery
• Assisting with equipment inventory and auditing
• Technical writing
• Assisting in the development of process and equipment documentation
• Assisting with software package updating, development, and testing
• Assisting with various initiatives and other duties as assigned

Required skills and experience include:

• Excellent communication, customer service, technical writing, and organizational skills

Preferred skills and experience include:

• Configuration, installation, and support of desktop computing equipment as well as programming Microsoft Windows and Linux systems in a domain environment

The successful candidate will work up to 20 hours per week during the fall and spring semesters and 40 hours per week over the summer. Hours will vary. This is a paid part-time position, located near Penn State’s University Park Campus in State College, PA. Relocation and housing are not provided.

ARL’s purpose is to research and develop innovative solutions to challenging scientific, engineering, and technology problems in support of the Navy, the Department of Defense (DoD), and the Intelligence Community (IC).

FOR FURTHER INFORMATION on ARL, please visit our web site at www.arl.psu.edu

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies. All positions at ARL require candidates to possess the ability to obtain a government security clearance; you will be notified during the interview process if this position is subject to a government background investigation. You must be a U.S. citizen to apply. Employment with the ARL will require successful completion of a pre-employment drug screen.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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