IT Director - Wipro Hydraulics - North America

Mailhot Industries; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Mailhot Industries, a leader in hydraulic cylinders, seeks an IT Director to guide technology strategy across North America. This role partners with business units to stabilize critical systems and drive engineering IT initiatives.

The IT Director will supervise regional teams, coordinate with external providers, and liaise with Global IT to ensure security, scalability, and compliance. Expect travel across the US, Canada, and Mexico and a dynamic, growth‑oriented environment.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Over 15 years of progressive IT experience, including at least 5 years in a leadership role.
• Experience managing multi-location IT operations, preferably in manufacturing or industrial environments.

Responsibilities

• Lead all IT initiatives for the Hydraulics divisions across North America, including the United States, Canada, and Mexico.
• Strategically engage with business stakeholders to understand requirements and translate them into IT solutions.
• Manage and develop IT teams and resources to ensure optimal performance and alignment with business goals.
• Oversee outsourced service providers, ensuring service quality and compliance with contracts.
• Lead IT operations, including account creation, hardware setup, software support, and technical troubleshooting.
• Champion technology adoption, digital transformation, and continuous improvement initiatives.
• Collaborate with global IT teams, including MS Exchange support in India, to ensure seamless integration and communication.

Skills

Strategic leadership

Project management

IT infrastructure

Cybersecurity

Education

Bachelor's degree in Information Technology or Computer Science

Tools

SAP S/4HANA

SAP ECC

Epicor

Job description

Join Wipro, a multinational company recognized across various industries worldwide.Mailhot Industries, a leader in the manufacturing of hydraulic cylinders, is now part of the WIN (Wipro Infrastructure Engineering) division of the Wipro Group, a rapidly growing global business unit.

We are currently seeking an IT Director for our Wipro Hydraulics North America division. We are looking for a strategic, engaging, and solution‑oriented leader capable of managing multisite environments, stabilizing critical systems, and driving the evolution of technological operations with efficiency and vision.

The IT Director will lead all IT teams and initiatives for Wipro Hydraulics locations across North America (United States, Canada, and Mexico). This position reports directly to the Global IT Head for Wipro Hydraulics and acts as a strategic partner to business stakeholders, ensuring that operations, projects, and IT support are aligned with organizational goals and business needs.

The role includes managing both dedicated and shared IT resources, overseeing service providers, and implementing continuous improvement initiatives to optimize technology adoption and support.

• Strategic thinking and strong business acumen
• Inspiring leadership and team development
• Project management and execution capabilities
• Strong problem‑solving and decision‑making skills
• Adaptability and effective change management
• Technical expertise in IT infrastructure and applications

Why Join the Team

• Opportunities to travel across Wipro Hydraulics sites throughout North America
• Flexibility regarding your work location based on your preference (Canada, United States, or Mexico)
• Group insurance and telemedicine services (Canada)
• Employee and Family Assistance Program (EFAP) (Canada)
• Participation in stimulating and innovative projects
• A work environment that values individual contributions and the opportunity to make a meaningful impact on the company’s success
• Career advancement opportunities within an international context
• Strong shared values: customer success, respect, global responsibility, and integrity

Key Responsibilities

• Lead all IT initiatives for the Hydraulics divisions across North America, including the United States, Canada, and Mexico
• Strategically engage with business stakeholders to understand requirements and translate them into IT solutions
• Manage and develop IT teams and resources to ensure optimal performance and alignment with business goals
• Oversee outsourced service providers, ensuring service quality and compliance with contracts
• Lead IT operations, including account creation, hardware setup, software support, and technical troubleshooting
• Champion technology adoption, digital transformation, and continuous improvement initiatives
• Collaborate with global IT teams, including MS Exchange support in India, to ensure seamless integration and communication
• Maintain and optimize IT infrastructure, ensuring security, scalability, and reliability
• Monitor and manage IT budgets, sourcing, and procurement for all locations
• Ensure compliance with organizational policies, standards, and regulatory requirements
• Own regional cybersecurity resilience, including incident response and remediation, supported by Enterprise IT
• Ensure reliable plant IT infrastructure, shop floor systems, and connectivity, coordinating closely with Enterprise IT Team.

Qualifications

• Availability to travel across our different North American sites (United States, Canada, and Mexico). The frequency of travel can be discussed based on operational needs
• Bachelor’s degree in Information Technology, Computer Science, or a related field
• Over 15 years of progressive IT experience, including at least 5 years in a leadership role
• Experience managing multi-location IT operations, preferably in manufacturing or industrial environments
• Strong understanding of IT infrastructure, enterprise applications, and cybersecurity issues
• Proven ability to manage outsourced service providers and internal IT teams
• Excellent communication and stakeholder management skills
• Ability to work in a matrixed, global organization and collaborate with cross-functional teams
• Experience with ERP solutions such as S/4HANA, SAPECC, Epicor, etc. (an asset)
• Functional proficiency in both French and English, spoken and written, to collaborate effectively with anglophone teams
• Work Schedule: Day shift (weekdays)
• Department: Information Technology
• Salary: To be discussed
• Start Date: As soon as possible
• Location & Travel : Based in North America, with travel required to Hydraulics sites in the US, Canada, and Mexico as needed.

About Wipro Enterprises

Wipro Enterprises includes the Wipro Consumer Care and Lighting division as well as Wipro Infrastructure Engineering. Wipro Consumer Care & Lighting is a leading FMCG company offering products in personal care, home care, lighting, switches, and office furniture. Wipro Infrastructure Engineering is a diversified engineering company active in hydraulics, water treatment, additive manufacturing, aerospace, automation solutions, and electronic materials. With revenues of USD2.5billion, the company operates in 25 countries.

Founded in 1956, Mailhot Industries is a recognized leader in the manufacturing of high‑performance hydraulic cylinders for demanding applications such as waste collection, construction, and snow removal.

We currently operate two production sites: our main plant located in Saint‑Jacques‑de‑Montcalm, Québec, employing more than 200 regional team members, and a second plant in Mexico, where an equally dedicated team contributes to delivering high‑quality products to North American and international markets.

Deeply rooted in the Lanaudière region, Mailhot values stability, collaboration, and professional development. Over the years, several generations have built their careers here in a stimulating, collaborative, and sustainable work environment.

Since joining Wipro, we have continued to uphold and reinforce the strong values that define the Wipro spirit: passion for customer success, respect for every person, global responsibility, and unwavering integrity. These principles guide our decisions, strengthen our team culture, and support our growth in an international context.

We thank all applicants for their interest. Please note that only selected candidates will be contacted.