IT Director

Wellness Pet Company; Burlington (MA); Hybrid; USD 163,000 - 248,000; Full time

Job summary

The Wellness Pet Company, based in Burlington, MA, is seeking an IT Director to lead our technology landscape and strategic initiatives. You will oversee enterprise systems, networking, cybersecurity, and infrastructure, partnering with Finance, Commercial, and Operations to enable growth.

You will build a secure, scalable IT environment, establish governance, and mentor a team while managing budgets and external partners.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or related field.
• 10+ years of progressive IT experience with significant leadership responsibility.
• Experience developing and executing an enterprise systems strategy across ERP/CRM/SaaS.
• Experience leading networking, infrastructure, and cybersecurity programs.

Responsibilities

• Lead enterprise systems strategy and operations for core platforms.
• Oversee networking, IT infrastructure, and secure connectivity.
• Lead cybersecurity programs including risk management and incident response.
• Develop and execute a technology roadmap aligned with priorities.
• Partner with Finance, Commercial, Supply Chain, HR, Marketing to drive improvements.
• Establish IT governance, standards, and controls; improve service delivery.
• Manage external vendors, partners, and service providers; ensure value and security.
• Lead, develop, and mentor the IT team; foster ownership and customer focus.
• Manage technology budgets and communicate impact to senior leadership.

Skills

Leadership

Project management

Communication

Strategic planning

Vendor management

Cybersecurity

IT governance

Budget management

Stakeholder engagement

Team development

Education

Bachelor's degree in IT / CS / IS / Business

Advanced degree or relevant certifications

Tools

IFS ERP

Planful Planning

CRM / SaaS integrations

Job description

The Wellness Pet Company is on a mission. Every day, we strive to make the best pet food scientifically proven to deliver a difference pets will feel, and pet parents will see. We are a team united by a shared passion for pets and the people who love them. As a community of people working together, Wellies start and end with the consumer – always. At Wellness, we bring our best, stay on the scent of what matters most, get hungry and dig deep to uncover new possibilities, and move with agility when opportunity arises. Above all, we believe the strongest results come from working together and winning as a pack. Sound good to you? Come for a walk with us today!

Our Team is based out of our office in Burlington, Massachusetts, where we work in-office Monday through Thursday each week, and remotely on Fridays. Team members must reside within or be willing to relocate to a commutable distance from our Burlington office.

The IT Director will provide strategic and operational leadership across Wellness Pet’s technology environment, ensuring our systems, data, infrastructure, and security capabilities support the company’s growth and business objectives. This role will lead the continued evolution of our IT landscape, with a focus on enterprise systems, networking, cybersecurity, and technology infrastructure.

The IT Director will partner closely with leaders across the organization to understand business needs, prioritize technology investments, improve operational efficiency, and build secure, scalable systems that enable the business to perform at its best.

What You’ll Accomplish

In this role, you will:

• Lead enterprise systems strategy and operations, including the evaluation, implementation, integration, optimization, and ongoing management of core business applications and platforms (IFS ERP, CPG Trade Management System, Planful Planning system etc.)
• Oversee networking and IT infrastructure, ensuring reliable, scalable, and secure connectivity across corporate locations, users, devices, and technology environments.
• Lead cybersecurity programs to protect company systems, data, and users, including security controls, risk management, vulnerability management, incident response, employee awareness, and ongoing compliance efforts.
• Develop and execute a technology roadmap aligned with business priorities, balancing innovation, cost, scalability, security, and operational needs.
• Partner with Finance, Commercial, Supply Chain, HR, Marketing, and other functions to identify opportunities for technology to improve business processes and decision-making.
• Establish strong IT governance, standards, processes, and controls while continuously identifying opportunities to improve service delivery and operational efficiency.
• Manage external technology partners, vendors, consultants, and service providers, ensuring performance, value, security, and accountability.
• Lead, develop, and mentor the IT team, creating a culture of ownership, collaboration, continuous improvement, and customer-focused service.
• Manage technology budgets, resources, priorities, and investments while communicating business impact and recommendations to senior leadership.

Who We’re Looking For

Team Wellie is a group of people who are all in on winning for the consumer and the pets they love. And so, we are seeking an individual who:

• Brings their best
• Stays on the scent
• Gets hungry and digs deep
• Is quick on their paws
• Wins as a pack

In addition, for this specific role, we need someone who:

• Has a bachelor’s degree in Information Technology, Computer Science, Information Systems, Business, or a related field; advanced degree or relevant certifications are a plus.
• Has 10+ years of progressive IT experience, including significant leadership responsibility across enterprise technology environments.
• Has demonstrated experience developing and executing an enterprise systems strategy, including ERP, CRM, SaaS applications, integrations, and business-critical platforms.
• Has experience leading networking and infrastructure strategy and operations across corporate and/or distributed environments.
• Has experience developing and managing cybersecurity programs, including security strategy, risk management, incident response, identity and access management, vulnerability management, and security awareness.
• Demonstrates strong understanding of IT governance, architecture, systems integration, data security, and technology best practices.
• Has experience managing technology vendors, third-party partners, budgets, and complex implementations.
• Is a strong business partner who can communicate technical concepts clearly to both technical and non-technical audiences.
• Demonstrates strong leadership, project management, problem-solving, and change-management skills.
• Is comfortable operating in a fast-paced, evolving environment and can balance strategic priorities with day-to-day execution.

Why Wellness Pet?

We care about the wellbeing of our people, their families, and their pets. We treat every Wellie to a best-in‑class benefits package, a warm and welcoming environment, and a place where you can learn and grow professionally. More information about what makes us special can be found on our website. The Wellness Pet Company is proud to be an equal opportunity workplace. We foster an inclusive work environment and are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

The annual salary range for this position is $162,900 to $247,600 based on a full-time work schedule, anticipated responsibilities, market benchmarks, and organizational equity. Compensation may vary within that pay range depending on the selected candidate’s professional background, experience, operational needs, and other considerations permitted by law. The full compensation details will be communicated upon finalization of the employment offer and may include eligibility for participation in a bonus program.