IT Device Configuration Specialist

MCPc; Grand Rapids (MI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401k matching

Medical, Dental and Vision packages

Holidays and PTO

Career paths and advancement

Company events

Job summary

MCPc in Grand Rapids, MI is seeking a Configuration Technician for a full-time, on-site role. You will pre-configure IT devices, verify proper functioning before shipment, and assist with basic kit assembly and shipping preparation.

The role requires a High School Diploma or GED (1 year experience preferred) and a valid driver’s license with minimal points. Lifting up to 60 lbs and occasional tool use are involved.

Qualifications

• High School Diploma or GED with a minimum of 1 year of experience or relevant training.
• Valid Driver's License with fewer than 6 points on license to meet insurance requirements.

Responsibilities

• Follow specific written work instructions to efficiently provision and configure IT devices based on customer requirements.
• Basic kitting of equipment based on customer requirements.
• Unbox, re-box and process equipment for shipping.
• Clean, test, and inspect IT devices.
• Escalate technical or other issues to your supervisor.
• Participate in internal departmental and project meetings.
• Offer suggestions on improving processes and efficiencies.
• Other duties as assigned.

Education

High School Diploma or GED

Job description

MCPc in Grand Rapids, MI is seeking a Configuration Technician for a full-time, on-site role. You will pre-configure IT devices, verify proper functioning before shipment, and assist with basic kit assembly and shipping preparation.

The role requires a High School Diploma or GED (1 year experience preferred) and a valid driver’s license with minimal points. Lifting up to 60 lbs and occasional tool use are involved.