IT Delivery Specialist

supply-chain; Westerville (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

DHL Supply Chain is seeking an experienced IT Delivery Specialist to lead planning, execution, and delivery of complex technology initiatives. You will ensure on-time delivery within scope and budget, acting as the link between technical teams and business stakeholders to drive delivery excellence.

Join a global logistics leader that values continuous improvement, strong governance, and stakeholder satisfaction.

Qualifications

• Proven delivery experience in IT projects or programs.
• Strong leadership and stakeholder management skills.
• Experience with agile, waterfall, or hybrid delivery methods.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities under pressure.
• Certifications such as PRINCE2, PMP, or Agile preferred.

Responsibilities

• Leads end-to-end delivery of IT programs and projects.
• Manages cross-functional teams and external suppliers.
• Drives governance, risk management, and reporting.
• Ensures stakeholder engagement and effective communication.
• Oversees project planning, budgeting, and resource allocation.
• Promotes agile and/or hybrid delivery methodologies.

Skills

IT delivery

Project management

Leadership

Stakeholder management

Agile

Hybrid delivery

Communication

Education

PRINCE2 certification

PMP certification

Agile certification

Job description

IT Delivery Specialist (US-O)

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

We are seeking an experienced IT Delivery Specialist to lead the successful planning, execution, and delivery of complex technology initiatives. You will be responsible for ensuring projects are delivered on time, within scope and budget, while maintaining high standards of quality and stakeholder satisfaction. Acting as the key link between technical teams and business stakeholders, you will drive delivery excellence and continuous improvement across the IT function.

Responsibilities

• Leads end-to-end delivery of IT programs and projects, ensuring alignment to business objectives.
• Manages cross-functional teams, including internal resources and third-party suppliers.
• Drives governance, risk management, and reporting across all delivery activities.
• Ensures effective stakeholder engagement, communication, and expectation management.
• Oversees project planning, budgeting, and resource allocation to ensure successful outcomes.
• Promotes agile and/or hybrid delivery methodologies to enhance efficiency and outcomes.

Required Education and Experience

• Proven experience in IT delivery, program, or project management within a complex environment, required.
• Strong leadership and stakeholder management skills, with the ability to influence at all levels, required.
• Experience delivering technology solutions using agile, waterfall, or hybrid methodologies, required.
• Excellent organizational and problem-solving skills, with a focus on results and continuous improvement, required.
• Ability to manage multiple priorities and work effectively under pressure, required.
• Relevant certifications such as PRINCE2, PMP, Agile, or equivalent, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.