IT Delivery Manager - Financial Systems

synovuscareers; Georgia; On-site; USD 120,000 - 180,000; Full time

Job summary

Pinnacle is seeking an IT Delivery Manager to lead teams delivering technology solutions for the business and clients. You will analyze trends, assess client requirements, and manage budgets while ensuring high-quality, cost-effective systems.

The ideal candidate holds a Bachelor's degree in CS or IS and has 8+ years IT experience with supervisory roles. Strong leadership, vendor management, and enterprise architecture skills are essential.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field
• 8+ years IT experience including supervising teams
• Ability to manage budgets and vendor relationships

Responsibilities

• Leads and mentors staff, including supervisors and professional personnel
• Manages hardware/software planning, partner selection, testing and installation
• Develops annual technology plans; assesses requirements and recommends solutions
• Oversees budgets for supported products and services
• Contributes to standards and changes to systems/applications
• Manages lifecycle of mission-critical applications for assigned units
• Allocates resources and coordinates with IT teams for implementation
• Establishes performance metrics and shares results with users
• Manages vendor relationships and contract negotiations
• Leads risk awareness and compliance with policies and regulations
• Performs other related duties as required

Skills

Stand/Walk

Sit

Talk/Hear

Vision

Hand dexterity

Education

Bachelor's Degree in Computer Science, Information Systems, or related field

Job description

Job Summary:

Manages teams responsible for developing and delivering IT solutions for the business and clients; analyzes trends in technology and the impact of emerging technologies on the business; provides assessments and solutions to address technology and business issues; manages financial resources of the firm while ensuring the development of high-quality, low-cost technology solutions aligned with client and business needs; and establishes relationships with employees and key stakeholders (internal and external).

Job Duties and Responsibilities:

• Leads and mentors staff of employees that may consist of other supervisors, consultants and professional staff at the business function level.
• Accountable for hardware and/or software planning, business partner selection, acquisition, Tier 3 problem resolution, set-up integration, testing and installation.
• Contributes to the development of annual technology solution plans. Assesses client requirements; analyzes the architecture of business events and data that support the architecture; evaluates possible solutions; and presents recommendations to management.
• Works with business units to set priorities and annual investments. Responsible for all aspects of budget for supported products and services.
• Contributes to and influences the development of standards and decisions regarding changes to systems/applications and provides technical and business expertise.
• Manages all aspects of systems analysis, design, development, installation, maintenance, and enhancement for mission-critical application systems for an assigned business unit/area.Resolves client technical problems; develops the technical related responses to Requests for Quotes (RFQ's); address technical product issues, delivering and installing new software releases.
• Develop project resourcing strategies, allocating budget, staff, tools, and specialized support necessary for cost-effective implementation and training. Provides direction and integrate activities with other IT departments; ensure successful implementation and support.
• Works with departments supported to establish performance metrics to ensure needs are being properly met. Monitors and analyzes performance metrics, sharing results with users.
• Responsible for business partner management and contract negotiation of supported products and services. Participates on advisory level counsels to drive strategy and roadmap for supported product and services.
• Organizes and coordinates the activities team memberd with installation, deployment and upgrade of software, hardware and network facilities as it relates to the environment.
• Manage the technical interface to the business unit/clients, to include RFQ specification review, hand-son testing and modeling and interfacing with development for systems design.
• Works to ensure technology solutions are compliant with architectural standards and established methodologies and practices.
• Build and maintain good relationships with clients; ensure processes are integrated to support expected client needs and service levels.
• Manages the day-to-day activities of the assigned area. Provides leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Firm's policies and applicable laws. Responsible for interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems.
• Manages the development and delivery of training for internal IT and external users to ensure productive use of existing and new systems
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

Bachelor's Degree required in Computer Science, Information Systems, or related field.

Minimum Experience:

8 years of IT work experience including supervising team(s) responsible for software application and/or business unit support.

Required Knowledge, Skills & Abilities:

• Stand or Walk Regularly
• Sit Regularly
• Talk and Hear Regularly
• Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
• Use of Hands/ability to reach