IT Delivery Manager - AI Platforms

The Vanguard Group; Malvern (Chester County); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Vanguard in Malvern, PA is seeking an experienced engineering leader to drive end‑to‑end delivery of cloud and AI/ML platform initiatives. You will lead a blended onshore/offshore team, coach engineers, and ensure accountable, scalable results across multiple lines of business.

The role requires strong delivery planning, Agile experience with JIRA, and a proven track record in cloud solutions (AWS SageMaker preferred). Hybrid work model and collaboration with product teams are key aspects.

Qualifications

• 8+ years of experience in IT delivery, engineering management, or program delivery roles
• Undergraduate degree or equivalent combination of training and experience
• Graduate degree preferred
• Proven people management experience leading engineering or technical teams (required)
• Demonstrated ownership of end‑to‑end delivery outcomes (not just coordination or facilitation)
• Strong experience with: Delivery planning and forecasting
• Managing timelines, dependencies, and risks
• Communicating delivery status to senior leadership
• Experience working with Agile delivery teams and tools (e.g., JIRA)
• Excellent leadership, communication, and stakeholder management skills
• Experience delivering solutions on cloud platforms (primarily AWS; Azure exposure a plus)
• Working experience with AI/ML platforms, preferably SageMaker

Responsibilities

• Lead and develop a blended team of engineers (onshore and offshore), providing coaching, performance management, and career development while driving accountability for results
• Own end-to-end delivery of cloud-based and AI/ML platform initiatives, including continued development and scaling of capabilities such as AWS SageMaker and internally developed solutions
• Translate business and technology priorities into actionable delivery plans, including scope, dependencies, risks, and resource needs across a shared services model supporting multiple lines of business
• Establish and maintain strong delivery discipline through structured planning, tracking, and reporting (e.g., JIRA or similar tools) to ensure predictable and reliable outcomes
• Provide clear, data-driven communication to stakeholders and leadership on delivery status, timelines, risks, and overall progress
• Partner with engineering, product, and business teams to align on priorities, enable platform adoption, and ensure successful execution of cross-functional initiatives
• Proactively identify and mitigate risks, resolve blockers, and drive continuous improvement in delivery processes and team effectiveness
• Monitor and report on delivery performance, ensuring alignment with organizational goals and the scalability of platform capabilities
• Support operational planning, including staffing, resource allocation, and budget considerations
• Ensure adherence to technology, risk, and security standards while delivering high‑quality, scalable solutions

Job description

Responsibilities

• Lead and develop a blended team of engineers (onshore and offshore), providing coaching, performance management, and career development while driving accountability for results
• Own end-to-end delivery of cloud-based and AI/ML platform initiatives, including continued development and scaling of capabilities such as AWS SageMaker and internally developed solutions
• Translate business and technology priorities into actionable delivery plans, including scope, dependencies, risks, and resource needs across a shared services model supporting multiple lines of business
• Establish and maintain strong delivery discipline through structured planning, tracking, and reporting (e.g., JIRA or similar tools) to ensure predictable and reliable outcomes
• Provide clear, data-driven communication to stakeholders and leadership on delivery status, timelines, risks, and overall progress
• Partner with engineering, product, and business teams to align on priorities, enable platform adoption, and ensure successful execution of cross-functional initiatives
• Proactively identify and mitigate risks, resolve blockers, and drive continuous improvement in delivery processes and team effectiveness
• Monitor and report on delivery performance, ensuring alignment with organizational goals and the scalability of platform capabilities
• Support operational planning, including staffing, resource allocation, and budget considerations
• Ensure adherence to technology, risk, and security standards while delivering high‑quality, scalable solutions

Qualifications

• 8+ years of experience in IT delivery, engineering management, or program delivery roles
• Undergraduate degree or equivalent combination of training and experience.
• Graduate degree preferred.
• Proven people management experience leading engineering or technical teams (required)
• Demonstrated ownership of end‑to‑end delivery outcomes (not just coordination or facilitation)
• Strong experience with: Delivery planning and forecasting
• Managing timelines, dependencies, and risks
• Communicating delivery status to senior leadership
• Experience working with Agile delivery teams and tools (e.g., JIRA)
• Excellent leadership, communication, and stakeholder management skills
• Experience delivering solutions on cloud platforms (primarily AWS; Azure exposure a plus)
• Working experience with AI/ML platforms, preferably SageMaker

Special Factors

Sponsorship Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long‑term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in‑person learning, collaboration, and connection. We believe our mission‑driven and highly collaborative culture is a critical enabler to support long‑term client outcomes and enrich the employee experience. Vanguard, one of the world's leading investment management companies, serves individual investors, institutions, employer‑sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.