IT Data Management - Journey (ITDM-J/ETS)

State of Washington; Olympia (WA); On-site; USD 90,000 - 125,000; Full time

Job summary

State of Washington is seeking an IT Data Management – Journey (ITDM-J/ETS) professional to build expertise in metadata platforms, data warehousing, and governance. You will work with HCA customers to develop and maintain the Enterprise Data Warehouse and related metadata management processes.

The role emphasizes policy creation, cross-functional problem solving, and ensuring data quality, security, and appropriate access. Telework eligibility is included with on-site reporting on occasion.

Qualifications

• Minimum 3 years of requirements analysis experience using structured methods.
• Experience with metadata management and enterprise data governance is preferred.
• Experience with data warehousing concepts and BI environments is desirable.

Responsibilities

• Develops and maintains metadata and reference data management standards.
• Captures metadata from data warehousing components and maintains governance processes.
• Defines data discrepancy identification and resolution processes.
• Recommends enterprise-level efficiencies in data collections, warehousing, and analytics.
• Engages in professional development to stay current with new technology.
• Supports data quality, security, and access control requirements.

Skills

Metadata management

Data governance

Data warehousing

Requirements analysis

Cross-functional collaboration

Education

Master’s degree in IT/related field

Bachelor’s degree in CS/IS/related field

Associate degree or vocational training + 5 years experience

Seven years IT experience

Entry-level IT gov experience (3 yrs)

Tools

Collibra

ETL tooling

Job description

IT Data Management - Journey (ITDM-J/ETS)

71055972

This role provides the incumbent the ability to build a deep expertise in metadata platforms, data warehousing, and enterprise data governance. Your daily tasks combine technical analysis, policy creation, and cross-functional problem solving. This work directly helps The Health Care Authority (HCA) manage critical health data accurately and securely.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the division:

The Enterprise Technology Services (ETS) is responsible for management and operation of the state’s federally certified Medicaid Management Information System (MMIS) called ProviderOne, the Agency’s Enterprise Data program, data governance support, and information management functions. ProviderOne processes over two million claims per month and processes/pays claims more than $10 billion annually to providers of services to Medicaid clients statewide.

About the position:

This position serves as a technical data analyst working closely with HCA customers in all areas to develop and maintain the agency’s Enterprise Data Warehouse (EDW) solution. The Metadata Management Analyst is responsible for developing and maintaining business Metadata in the agency’s Metadata management platform, Collibra. Metadata includes business information about the data such as field definitions, business rules and appropriate use related to data used by the enterprise to conduct business and resolution of issues related to Metadata/Reference Data. This position identifies and promotes the proper use of data, determines appropriate security and access rights and determines requirements for data quality, maintenance and distribution. Additional tasks include data analysis, conversion and ETL specifications, taxonomy development, implementation planning and coordination (for metadata), and implementation, and other support.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions – both on‑site and telework eligible positions – is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. All agency employees are required to report on‑site in Olympia on their first and last days of employment to pick up and return state‑issued equipment, regardless of telework status or location.

Some of what you will do:

• Proactive development, maintenance, and compliance monitoring of the agency’s written metadata and reference data management standard including but not limited to policy, procedures and training.
• Develops process for capturing and maintaining metadata from all data warehousing components.
• Develop data maintenance and governance processes and procedures, to obtain and maintain accurate master data.
• Define process, frequency and responsibility for identification of metadata or reference data discrepancies and resolution.
• Responsible for analyzing and recommending efficiencies at the enterprise level for data collections, integrations, linkages, warehousing and incorporating complex cross functional analytics and reporting.
• Engage in professional development and expand technical skillset to stay current with new technology.

Required qualifications:

• (May be concurrent) A minimum of three (3) years’ experience providing requirements analysis services using disciplined, best practice processes/methods for gathering, documenting, analyzing and managing requirements.

Qualifying candidates will also meet one of the following criteria options:

Option 1:

• Master’s degree in IT, Computer Science, or IT related field.
• One (1) years of progressive (continuing to grow professionally) professional IT Experience in any of these areas:

1. Consulting, analyzing, designing, programming, installing and/or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment.
2. Directing projects, requirements management, test management or QA services.
3. Providing customer or technical support in IT
4. Administering or supervising staff that have performed work in any of these IT disciplines.

Option 2:

• Bachelor’s degree in computer science, data management, information systems or closely related field.
• Three (3) years of the experience listed above.

Option 3:

• Associate's degree OR equivalent two (2) years of vocational training in a technical field.
• Five (5) years of the experience listed above.

Option 4:

• Seven (7) years of the experience listed above.

Option 5:

• Three (3) years as an Entry Level IT Professional in State Government performing the experience listed above.

Required competencies:

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.
• Intermediate level analytical, facilitation, systems and organizational skills.
• Ability to work effectively as a member of a multi-disciplinary team.
• Ability to reach collaborative decisions with peers in the same role.
• Ability to work in a fast‑paced, agile environment.
• Excellent written and verbal communication skills.
• Commitment to quality, diversity and public service values including a demonstrated commitment to meeting customer needs.
• Must possess excellent analysis and data logic skills.
• Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency.
• Must have proven ability to manage priorities and timelines.
• Must be detail oriented and possess strong problem‑solving skills and ability to analyze for potential future issues.
• Responsible, conscientious, organized, self‑motivated and able to work with limited supervision.
• Exhibits sound judgment and the ability to make reasonable decisions in the absence of direction.
• Intermediate knowledge of data warehouse/business intelligence methods, tools, standards, and technical architecture best practices; the ability to analyze and develop technical capabilities and apply best practice principles to best meet agency needs.
• Ability to work collaboratively with multiple different team members including business, technical and external stakeholders.
• Ability to translate business needs into technical solutions.
• Strong project management skills; must be well‑organized and able to multi‑task. Highly dependable, organized and detail‑oriented; excellent at setting and meeting deadlines with the ability to work well under tight time constraints.
• Must have superior interviewing, facilitation and improvisational skills.
• Exhibits ability to think analytically and conduct business process (workflow) analysis.
• A broad, enterprise‑wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance from an outside perspective.
• Ability to propose reasonable conclusions, effective solutions and potential options concerning data, reporting and enterprise infrastructure.
• Understanding of database schemas, ETL processes, data warehousing, and business intelligence.
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery.

Preferred qualifications:

• Experience with Collibra Data Governance platform or other metadata management system.
• Experience utilizing the Data Management Book of Knowledge (DAMA – DMBOK).

About HCA:

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work: Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer:

• Meaningful work with friendly co‑workers who care about those we serve Voices of HCA
• A clear agency mission that drives our work and is person‑centered HCA's Mission, Vision & Values
• A healthy work/life balance, including alternative/flexible schedules and mobile work options.
• A great total compensation and benefit package WA State Government Benefits
• A safe, pleasant workplace in a convenient location with restaurants, and shopping nearby.
• And free parking!

Notes:

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee‑led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA’s mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at [e-mail]. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Angelic Matthews at [e-mail].

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.