IT Controls Analyst (Fully Remote)

TerrAscend Corp.; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) savings plan

Paid time off and company holidays

Learning, development and employeePerk

Job summary

TerrAscend Corp. is seeking an IT access administrator to manage user provisioning and ensure RBAC compliance across systems. You will collaborate with IT and department leaders to maintain access controls and documentation.

You will perform quarterly SOX access reviews, handle access-related tickets, and provide helpdesk support for in-scope systems using Zendesk or ClickUp. Benefits include medical, dental, vision, 401(k), and PTO.

Qualifications

• 1+ years IT service experience.
• Experience with ticketing systems like Zendesk or ClickUp.
• Familiarity with security concepts and access control procedures.
• Proficiency with Excel and Microsoft 365.

Responsibilities

• Set up, change, and remove user accounts and permissions according to approved requests.
• Remove access promptly for terminations and role changes, verifying removal with automated tools.
• Participate in quarterly SOX user access reviews, including data extraction and spreadsheet alignment.
• Troubleshoot and resolve access-related tickets and provide helpdesk support for in-scope systems.

Skills

RBAC knowledge

SOX knowledge

Helpdesk experience

Excel & MS 365

Tools

Zendesk

ClickUp

Job description

• Manage user access provisioning, changes, and removals following Role-Based Access Control (RBAC) standards.
• Collaborate with IT teams and department leaders to maintain access controls and documentation.

Responsibilities:

• Set up, change, and remove user accounts and permissions according to approved requests.
• Remove access promptly for terminations and role changes, verifying removal with automated tools.
• Participate in quarterly SOX user access reviews, including data extraction and spreadsheet alignment.
• Troubleshoot and resolve access-related tickets and provide helpdesk support for in-scope systems.

Qualifications:

• 1+ years IT service experience with technical aptitude.
• Experience with ticketing systems like Zendesk or ClickUp.
• Familiarity with security concepts and access control procedures.
• Proficiency with Excel and Microsoft 365.
• Comprehensive medical, dental, and vision coverage.
• 401(k) savings opportunities.
• Paid time off and company holidays.
• Learning, development, and employee perks.

TerrAscend Corp.

TerrAscend is a leading TSX-listed cannabis company with operations across North America, including cultivation, processing, manufacturing, and retail dispensaries. It is a growing, fast-paced organization offering opportunities for career growth and collaboration with talented teams.