IT Consultant

Ehmct; Baytown (TX); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Ehmct in Baytown, Texas is seeking an IT Consultant to provide essential support for technology operations in healthcare. Responsibilities include troubleshooting devices, assisting with Microsoft 365, and supporting clinical applications. The ideal candidate has prior IT support experience, preferably in healthcare, and possesses strong communication and problem-solving skills. This role offers flexibility with full-time, part-time, or contract assignments depending on availability, making it suitable for a range of professionals.

Qualifications

• Prior IT support, systems administration, helpdesk, or technical consulting experience required.
• Healthcare IT experience strongly preferred.
• Ability to support clinical users with urgency and professionalism.

Responsibilities

• Provide technical support for desktops, laptops, and clinical peripherals.
• Assist with user provisioning and account lifecycle tasks.
• Troubleshoot network connectivity and hardware issues.
• Document tickets and system changes clearly.

Skills

IT support experience

Systems administration

Problem-solving skills

Strong documentation

Customer service skills

Tools

Microsoft 365

Windows

Active Directory

Networking

Job description

IT Consultant

East Houston Medical Center – Baytown, Texas.

East Houston Medical Center’s Baytown facility is seeking IT Consultants to support technology operations, clinical systems, endpoint devices, user access, infrastructure projects, and staff support. This role is essential to maintaining reliable systems in a healthcare environment where downtime affects patient care.

About the Role

The IT Consultant will assist with Microsoft 365, user accounts, workstations, shared devices, printers, network connectivity, clinical applications, security practices, and implementation projects. The ideal candidate is a strong troubleshooter who communicates clearly with both technical and non‑technical users.

Key Responsibilities

• Provide technical support for desktops, laptops, shared workstations, printers, scanners, mobile devices, and clinical peripherals.
• Assist with user provisioning, password resets, MFA, access changes, account lifecycle tasks, and basic identity management.
• Support Microsoft 365, Teams, email, endpoint security, device configuration, and productivity platforms.
• Troubleshoot network connectivity, Wi‑Fi, VPN, remote access, printer mapping, application access, and hardware issues.
• Assist with EMR, lab, pharmacy, radiology, dietary, badge, and other healthcare application support as assigned.
• Configure, deploy, move, image, inventory, and retire devices according to facility standards.
• Document tickets, resolutions, assets, system changes, and recurring issues clearly.
• Follow HIPAA, cybersecurity, access control, change management, and least‑privilege principles.

Scheduling and Availability

Full‑time, part‑time, and contract assignments may be available. Schedules may include business hours, project coverage, go‑live support, after‑hours maintenance, and urgent support needs.

Requirements

• Prior IT support, systems administration, helpdesk, desktop support, or technical consulting experience required.
• Healthcare IT experience strongly preferred.
• Experience with Windows, Microsoft 365, Entra ID or Active Directory, networking, printers, and endpoint troubleshooting preferred.
• Strong documentation, communication, customer service, and problem‑solving skills.
• Ability to support clinical users with urgency, patience, and professionalism.