IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM

Blue Mantis; Providence (RI); On-site; USD 60,000 - 70,000; Full time

Job summary

Blue Mantis is seeking an IT Configuration Tech to join their onsite team in Pawtucket, RI. The role requires a blend of technical skills, including hardware assembly, software configuration, and customer support, aimed at optimizing IT operations. Candidates should have relevant certification and 1-2 years of experience in hardware and networking. This full-time position demands excellent communication skills and a proactive approach to problem-solving.

Qualifications

• 1-2 years’ experience in PC hardware and networking.
• Experience with imaging software, specifically MDT Server.
• Knowledge of network cabling and termination.

Responsibilities

• Configure and assemble laptops, desktops, and servers.
• Manage inventory and shipping tasks.
• Assist with device preparation for installations.

Skills

Hardware knowledge

Operating systems knowledge

Network knowledge

Troubleshooting

Excellent communication skills

Customer service skills

Ability to multitask

Education

A+ or Network+ Certification

Tools

Microsoft Active Directory

SCCM

Microsoft MDT Server

MDT Server

Job description

IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM

Join to apply for the IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM role at Blue Mantis

IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM

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Join to apply for the IT Configuration Tech - Onsite Pawtucket RI 8AM to 4:30PM role at Blue Mantis

Description

Blue Mantis is a leading cloud management consulting and integration firm that helps clients fully virtualize their environments and transform their datacenter and IT operations to effectively leverage the power of cloud computing. The company’s deep technology expertise, broad engineering certifications, and vendor agnostic business model offer clients a strategic, cross-platform, proactive approach to designing, deploying and supporting modern IT environments.

Department: Blue Mantis

Location: Onsite

Compensation: $60,000 - $70,000 / year

Description

Blue Mantis is a leading cloud management consulting and integration firm that helps clients fully virtualize their environments and transform their datacenter and IT operations to effectively leverage the power of cloud computing. The company’s deep technology expertise, broad engineering certifications, and vendor agnostic business model offer clients a strategic, cross-platform, proactive approach to designing, deploying and supporting modern IT environments.

The Technology Implementation Technician is part of a team that performs a broad range of technical services and support to Blue Mantis customers, internal departments and partners.

Key Responsibilities

• Ability to work onsite Mon-Friday 8AM to 4:30PM
• Responsible for laptop, desktop, and server assembly and configuration. Tasks include installation of operating systems, warranty repair, firmware and IOS upgrades and installation of Managed Services tools for contracted and non-contracted customers.
• Experience with MDT Server & other PC Imaging Software
• Perform device preparation at Configuration center, specifically imaging and custom configuration of laptops and desktops for onsite installation using various imaging tools.
• Responsible for warehouse management tasks including shipping, receiving, inventory management and delivery of finished devices.
• Performing switch and disk array initial configuration.
• Assist with medium to large scale enterprise migration projects.
• Assist configuration center manager on customer engagements.
• Assist with data center moves.
• May be required to work onsite in a customer facing position as scheduled.
• Meet agreed upon turn-around times for client configuration and installation projects.
• Maintain proper records as required by ISO 9001 certification
  
  
  
  

Skills, Knowledge and Expertise

• Hardware, operating systems and network knowledge, PIXY Booting
• Ability to troubleshoot and communicate issues
• Excellent communication skills, ability to interact professionally with clients
• 1-2 years’ experience PC hardware and networking experience.
• Experience with Microsoft Active Directory, SCCM, Microsoft MDT Server
• Excellent customer service skills.
• A+ or Network+ Certification.
• Network cabling and termination knowledge.
• Ability to multitask.
• Ability and desire to learn new competencies.
• Windows 7, Windows 10 and Windows 11 fluency.
• Typical location is a warehouse/office type open plan environment.
• Includes lifting and moving of IT equipment and boxes.
• Candidate must be able to lift 10-70 pounds regularly. Occasional lifting of items heavier than 100 pounds with help required. Standing, bending, crawling, reaching/stretching and working on ladders required.
• Travel (MA,CT,NH,ME,RI,VT)-as needed
• Travel non-local-up to 25%
  
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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