IT Compliance Manager- Hybrid- Genesco

Genesco; Nashville (TN); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Day-one medical, dental, and vision

Day-one 401(k) with company match

Employee discount across Genesco owned

Paid time off

Holidays and EAP

Job summary

Genesco is seeking an IT Compliance Manager to lead the SOX and ITGC program across US and UK operations. You will partner with CISPO, guide control owners, ensure evidence readiness, and sustain governance for IT changes and operations.

You will build and coach teams, drive remediation, and maintain comprehensive compliance documentation to support audits and business objectives.

Qualifications

• 3–5 years of experience in SOX, ITGCs, IT compliance, or related discipline.
• Experience in publicly traded environments with public-company SOX requirements.
• Ability to translate compliance requirements into practical tech expectations.
• Experience coordinating governance with IT teams and stakeholders.

Responsibilities

• Lead SOX and ITGC compliance activities with CISPO, defining requirements, ownership, and evidence.
• Identify control gaps and changes impacting SOX/ITGC requirements; drive review and remediation.
• Coach IT teams through SOX/ITGC testing, coordinating evidence with leaders and internal audit.
• Develop IT compliance documentation and governance artifacts with owners and offshore partners.
• Facilitate US and UK Change Advisory Board activities and governance reviews.

Skills

SOX compliance

ITGCs

IT governance

Risk assessment

Documentation

Stakeholder management

Change management

ServiceNow

Cross-functional collaboration

Tools

ServiceNow

Smartsheet

Jira

Confluence

Excel

Job description

The Ideal Candidate

You are a collaborative, proactive IT Compliance Manager who helps establish and sustain a consistent, year‑round approach to IT compliance and control governance across Genesco. Within IT and Delivery Governance, you partner with the CISPO to manage key aspects of the IT compliance program and ensure consistent execution across IT teams.

You coordinate, guide, challenge, and elevate SOX and IT General Controls (ITGC) activities, helping IT teams understand responsibilities, identify control impacts before they occur, and incorporate compliance into technology changes and daily operations. You also facilitate Genesco's IT Change Advisory Program across the US and UK, strengthening governance, documentation, and consistency across IT.

How You Will Make an Impact

• Manage recurring SOX and ITGC compliance activities with the CISPO, including control requirements, ownership, evidence expectations, and execution
• Help IT teams identify control gaps, risks, and changes affecting SOX or ITGC requirements, ensuring review, follow‑through, and escalation
• Coach and support IT teams through SOX and ITGC testing, including control‑owner engagement, evidence coordination, follow‑up, and remediation support with Leadership, the CISPO, and Internal Audit
• Establish and support SOX/ITGC review checkpoints for projects, enhancements, integrations, vendor transitions, access changes, and support model changes affecting controls
• Maintain and develop IT compliance and governance documentation with internal and offshore suppliers, including control and process documentation, procedures, ownership information, evidence guidance, governance standards, and related materials; partner with control and process owners to keep documentation accurate and current
• Partner with operational teams and control owners to assess control effectiveness, confirm controls provide value, and identify improvements
• Develop and maintain an IT compliance risk register for long‑range planning, highlighting key risks and guiding investment priorities
• Ensure vendor‑supported and outsourced processes maintain clear control ownership, accountability, documentation, and auditability
• Facilitate Change Advisory Board (CAB) activities for US businesses and remotely for the UK, including meeting coordination, agenda preparation, action tracking, follow‑up, and escalation
• Facilitate Change Advisory Program steering committee activities and support ServiceNow stakeholder and Architectural Review Board (ARB) engagement
• Review documentation and other sources to identify technology changes with potential SOX or ITGC implications, ensuring stakeholder involvement, visibility, documentation, and follow‑through
• Provide oversight and constructive challenge, drive governance activities to completion, and escalate unresolved risks while maintaining accountability with control owners, process owners, change owners, and IT leaders
• Build strong relationships across Security, IT leadership, technology teams, vendors, and other stakeholders to drive practical, sustainable compliance solutions
• Embed SOX and ITGC compliance into daily IT operations so control responsibilities are understood and executed consistently year‑round, not only during audit cycles

Experience and Skills You'll Bring

• 3‑5 years of experience in SOX, ITGCs, IT compliance, technology controls, IT audit, or a related discipline
• Experience in a publicly traded organization or environment operating under public‑company-level SOX requirements
• Strong understanding of ITGCs, including access management, change management, technology operations, and control evidence
• Experience embedding, creating, maintaining, and improving compliance, control, process, or governance documentation
• Experience working with Security, technology teams, leadership, auditors, control owners, and third‑party service providers
• Ability to interpret compliance and control requirements and translate them into practical expectations for technology teams
• Strong communication, documentation, facilitation, organization, influence, and stakeholder‑management skills
• Ability to work independently, drive follow‑through, constructively challenge stakeholders, and elevate risks when appropriate
• Strong relationship‑building skills and the ability to balance compliance requirements with a collaborative, solutions‑oriented approach
• Preferred: Experience working effectively with IT teams and IT Change Advisory Boards, ServiceNow, Smartsheet, Jira, Confluence, Excel, outsourced technology providers, or cross‑regional IT organizations

Why You'll Love Working Here

• Day‑one medical, dental, and vision coverage
• Day‑one 401(k) eligibility with company match and rollover options for existing retirement accounts
• 40% employee discount across all Genesco‑owned brands and retail concepts
• Paid time off
• Nine paid holidays plus one floating holiday
• Life and disability insurance
• Flexible spending and health savings account options
• Employee Assistance Program (EAP)