IT Communications Technician

City of Irving; Irving (TX); On-site; USD 44,000 - 63,000; Full time

Job summary

The City of Irving Information Technology Department is seeking a skilled Communications Equipment Technician to install, repair, program and maintain radio base station gear, portable and fixed radios, PA systems and related equipment. It also covers IP network infrastructure, RF and fiber components, and vehicle 12VDC systems.

Customer service to city and public safety users is essential. Duties include preventive maintenance and after-hours emergency support.

Qualifications

• Associate Degree in a related subject field or equivalent experience.
• Two years of experience supporting communications equipment and systems.
• NIMS certification(s) preferred.
• Valid Class C Texas driver’s license or ability to obtain one.
• Criminal history check required; no disqualifying convictions.
• Available for emergency call-outs after normal hours.

Responsibilities

• Install, repair, program, and maintain radio base station equipment and related gear.
• Install and repair IP network infrastructure (wireless/wired, switches, drops).
• Design, install, and repair 12VDC vehicle systems and hardware.
• Program subscriber personalities for communications equipment and maintain antenna/microwave systems.
• Provide technical assistance and training to users of communication systems.
• Perform preventive equipment tests and support after-hours emergencies.

Skills

Customer service

Radio systems

IP networking

Preventive maintenance

Education

Associate degree in related field

Job description

Duties include performing advanced technical work in the support of the City’s communications equipment and systems – installing, repairing, programming and maintaining communications equipment such as radio base station equipment, portable and fixed mobile radios, PA sound systems, alarm systems, display systems, and other related equipment; installing and repairing IP network infrastructure (wireless/wired, switches, drops/termination); installing and managing RF infrastructure at multiple locations; assisting with locates and installing fiber optic networks (single and multimode); designing, installing and repairing 12VDC vehicle systems and hardware (MDC, DVR, AVL, intercom/radio interface gear, emergency lights and sirens and other related equipment); programming subscriber personalities for communications equipment; installing, repairing and maintaining antenna systems, control station systems, antenna tower equipment and microwave communication radios; performing frequent equipment tests as part of preventive maintenance; and providing technical assistance and training to users of communication systems. Duties will require providing customer service to the City’s many general government and public safety customers. An Associate Degree in a related subject field or equivalent experience, and two years of experience supporting communications equipment and systems required. NIMS certification(s) preferred. Must have, or be able to obtain, a valid Class C Texas driver’s license. Candidates will be subject to a criminal history check. Must not have any criminal conviction above the grade of a Class B misdemeanor or any Class B misdemeanor within the past 10 years; other convictions may also be considered. Must be available for emergency call-outs after normal hours.

PAY GRADE IT20 / FULL PAY RANGE $32.39 – $45.69 PER HOUR

The full job description for this position and all other City of Irving job classifications are available online. Click here to access the list of job titles.

The Information Technology Department is responsible for the administration and maintenance of all the City of Irving’s technology, including servers, computer hardware, mobile devices and phone systems. We use tried and tested technologies to exceed the service expectations of our customers (citizens, businesses and visitors) and improve the efficiency and transparency of our operations.

The City of Irving strives to be the most inclusive, welcoming, respectful and understanding municipal organization in North Texas. Irving is home to one of the most diverse ZIP codes in the nation, with many religions, races, nationalities and beliefs represented. The city acknowledges that its employees’ diversity make them uniquely qualified to serve. This is achieved by building and nurturing an employment base that better reflects the races, cultures, faiths, gender identities, generations and philosophies of the community. The goal is to create programming and engagement opportunities, implement best and emerging practices, and foster an environment of understanding and respect. This allows for equitable access to programs and services, removal of barriers for engagement, and a culture of safety, trust and belonging.