Title: IT Co-op Program Specialist
Location:1135 Tremont Street Boston, MA. 3 Days onsite
Contract length:6months
Pay:30-35
Summary
- Reports/Partners: ITS leadership, hiring managers, co-op students, and academic partners
- Own the day-to-day coordination and ongoing development of the ITS Co-op Program.
- Serve as the primary point of contact for co-op students and hiring managers.
- Manage the full co-op lifecycle: recruitment, placement, onboarding, performance check-ins, and offboarding.
- Partner with ITS managers to identify co-op project opportunities and define role expectations.
- Improve the program's structure, consistency, documentation, and overall impact.
- Track program outcomes and metrics to demonstrate value to ITS leadership.
- Ideal candidate is organized, independent, relationship-oriented, and comfortable building processes in an evolving program.
- Higher education, campus recruiting, or academic/employer partnership experience is a plus.
Qualifications
Education
- Bachelor's degree in HR, Business Administration, Higher Education Administration, IT, or related field; equivalent experience considered.
- Relevant certifications preferred: PHR/SHRM-CP, project management, career coaching, etc.
Experience
- 3+ years in program coordination, campus recruiting, HR/talent programs, internship/co-op administration, or similar.
- Experience managing a program end-to-end, including recruiting, scheduling, stakeholder communication, and reporting.
- Experience partnering with hiring managers to define role scope, projects, and performance expectations.
- Experience developing/improving program processes, documentation, and onboarding materials.
- Higher education, university career services, or academic-employer partnerships preferred.
Key Skills
- Understanding of co-op, internship, or early-career talent programs.
- Ability to build relationships with universities, career services, faculty, and co-op coordinators.
- Recruiting, screening, and candidate-to-role matching experience.
- Ability to develop onboarding, training, and check-in processes.
- Strong organization and ability to manage multiple placements, timelines, and stakeholders.
- Proficiency with ATS, scheduling tools, and Microsoft Office (Excel, PowerPoint, Outlook).
- HRIS or co-op management platform experience is a plus.
- Ability to track/report placement, retention, satisfaction, and conversion metrics.
- Strong written and verbal communication.
- Comfortable handling sensitive student/personnel information.
- Self-motivated and comfortable working with ambiguity and evolving processes.
Key Responsibilities
Program Coordination & Administration - 35%
- Manage full co-op lifecycle: recruiting, interview support, offers, onboarding, and offboarding.
- Maintain co-op rotation schedules, start/end dates, and academic term alignment.
- Primary contact for co-op students throughout placements.
- Maintain placement records, evaluations, and program documentation.
Manager & Employer Partnership - 25%
- Partner with ITS managers to identify projects and co-op opportunities.
- Guide managers on onboarding, supervision, and feedback.
- Conduct regular manager/student check-ins.
Academic & External Partnerships - 20%
- Build relationships with university career services, co-op coordinators, and faculty.
- Represent ITS at career fairs, info sessions, and campus recruiting events.
- Coordinate program requirements, deadlines, and compliance with academic institutions.
Program Development & Improvement - 15%
- Develop/refine onboarding materials, guidelines, and templates.
- Track and report program metrics to ITS leadership.
- Identify opportunities to expand and improve the program.
Compliance & Reporting - 5%
- Ensure placements meet relevant academic and employment requirements.
- Prepare program status and outcome reports for ITS leadership.