IT, Cloud & Security Administrator

Primordial Labs Inc.; New Haven (CT); Remote; USD 125,000 - 175,000; Full time

Job summary

Primordial Labs is hiring its first dedicated IT, Cloud & Security Administrator to run the technology that keeps a fully remote team productive and secure.

You will own two environments: Microsoft 365 corporate IT and AWS cloud, ensuring security, structure, and documentation while collaborating with DevSecOps.

Qualifications

• 5+ years hands-on IT administration or systems support in startups.
• Experience administering AWS (IAM, AWS Organizations, EC2, S3).
• Direct experience administering Microsoft 365, Entra ID, and Intune.
• Experience supporting remote and distributed teams.
• Security fundamentals: identity and access management, endpoint protection, incident response.
• Experience administering a portfolio of SaaS tools, including access, licensing, and vendor management.

Responsibilities

• Serve as the first point of contact for all employee IT needs for a distributed team.
• Coordinate onboarding and offboarding with other departments.
• Maintain asset inventory and device lifecycle for laptops, mobile devices, and peripherals.
• Manage Windows, macOS, and Linux endpoints: enrollment, policies, baselines.
• Document processes and maintain a knowledge base and runbooks.
• Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive.
• Design and enforce least-privilege SharePoint permissions; manage licenses and conditional access.
• Protect data with sensitivity labels, DLP, and governance of external sharing.
• Partner with engineering/DevSecOps to secure AWS resources; IAM and governance.
• Monitor security alerts; enforce MFA, disk encryption, patching, least privilege.
• Support compliance with CMMC/NIST 800-171; gather evidence and support audits.
• Help define IT/security roadmap for a growing company.

Skills

Troubleshooting OS

Communication

Documentation

Judgement & discretion

Multitasking in small teams

Tools

AWS (IAM/Organizations/EC2/S3)

Microsoft 365

Entra ID

Intune

Job description

About Primordial Labs

We're building the next generation interface for commanding autonomous systems in the real world. Our core product, Anura, translates spoken or typed intent into structured actions across drones, sensors, and mission software—enabling faster, more intuitive control in high-stakes environments. We’re a distributed team of engineers, operators, and technologists focused on deploying reliable autonomy at the tactical edge.

The Opportunity

Primordial Labs is hiring its first dedicated IT, Cloud & Security Administrator to run the technology that keeps a small but mighty, fully remote team productive and secure. You will be the hands‑on owner of IT day to day, and the person who makes sure our systems protect the sensitive work we do for our customers.

You’ll own two environments. The first is our corporate IT environment, built on Microsoft 365, which everyone at the company uses and which you’ll own end to end. The second is our AWS cloud environment, where our engineering and DevSecOps team does their development work. You’ll work alongside that team to keep it secure, well‑structured, and well‑documented while keeping pace with what they need. This is a single‑contributor role reporting directly to leadership, with a path to IT and Security Lead as the company scales.

What You’ll Do

IT Operations and Employee Support

• Serve as the first point of contact for all employee IT needs, troubleshooting hardware, software, access, and connectivity issues for a distributed team

• Contribute to onboarding and offboarding in coordination with other departments

• Maintain asset inventory and the device lifecycle for company laptops, mobile devices, and peripherals

• Manage Windows, macOS, and Linux endpoints, including enrollment, compliance policies, and configuration baselines

• Document processes, build a source of truth knowledge base, and keep IT runbooks current

Microsoft Environment

• Administer Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive

• Design and enforce a least‑privilege SharePoint permission structure

• Manage licenses, groups, conditional access policies, and role‑based permissions

• Protect sensitive data through sensitivity labels, data loss prevention, and governance of external sharing and guest access

AWS Cloud Administration

• Partner with the engineering and DevSecOps team to deliver secure, well‑governed cloud resources that support their work

• Administer AWS identity, access, and governance, including least‑privilege policies and user onboarding and offboarding

• Manage cloud spend and mature the environment with tighter access controls and repeatable processes

Cybersecurity

• Monitor and respond to security alerts across Windows, macOS, and Linux endpoints, and investigate suspicious activity

• Enforce multi‑factor authentication, disk encryption, patching, and least‑privilege access

• Manage vulnerabilities, security configurations, and security awareness training for all employees

• Support incident response, including triage, containment, documentation, and follow‑up

Compliance Support

• Partner with our compliance consultant on CMMC and NIST 800‑171 requirements, translating them into practical technical controls

• Gather evidence, maintain system documentation, and support audits and customer security questionnaires

• Protect Controlled Unclassified Information (CUI) through proper configuration, access control, and data handling

Continuous Improvement

• Recommend and implement tools and processes that fit a small, fast‑moving team

• Manage vendors and IT purchasing

• Help define the roadmap for IT and security as the company grows

Who You Are

Experience

• 5+ years of hands‑on IT administration or systems support, ideally in a small company or startup

• Experience administering AWS, including IAM, AWS Organizations, EC2, and S3

• Direct experience administering Microsoft 365, Entra ID, and Intune

• Experience supporting remote and distributed teams

• Hands‑on experience with security fundamentals, including identity and access management, endpoint protection, and incident response

• Experience administering a portfolio of SaaS tools, including access, licensing, and vendor management

Skills

• Strong troubleshooting skills across Windows, macOS, Linux, mobile devices, and networking basics

• Comfort working independently and prioritizing across support requests, security tasks, and projects

• Clear, patient communication with non‑technical colleagues, and credibility working alongside engineers

• Strong documentation habits

• Sound judgment and discretion when handling sensitive data

• Willingness to wear many hats in a small team

Security Clearance

• Must be a U.S. citizen, as required for work involving controlled defense information

• Ability to obtain and maintain a U.S. government security clearance if required

Preferred Qualifications

• Familiarity with CMMC and NIST 800‑171, or experience supporting a compliance effort

• Experience in the defense industry or another regulated environment

• Experience handling CUI in government cloud environments, such as Microsoft GCC or GCC High, or AWS GovCloud

• Experience with Google Workspace

• Prior experience leading a Microsoft 365 migration

• Experience with infrastructure as code, such as Terraform or CloudFormation

• Experience supporting machine learning or research workloads in the cloud

• Experience with PowerShell scripting and automation

• Microsoft certifications such as MS-102, SC-300, MD-102, or SC-200

• AWS certifications such as SysOps Administrator or Security Specialty

• Security certifications such as Security+, CySA+, or CISSP

• Active security clearance

Important Qualification Note: Due to the nature of our work and federal compliance requirements, this position strictly requires U.S. Citizenship and current residency within the United States. Please note that Permanent Residency (Green Card status) or visa sponsorship cannot satisfy these specific regulatory requirements.

Compensation

Compensation for this position includes a target base salary of $125,000 - $175,000 annually, with the specific figure determined by the candidate's experience level.

We’re committed to fair and equitable compensation and are happy to explain how we determine our salary ranges, just ask!

Our Benefits

• Beyond a Competitive Salary, we provide a significant equity stake, aligning your growth with ours.

• 100% Remote: This role is fully remote, open to residents across the US. We believe that talent knows no borders (well, except for the US in this case!).

• Comprehensive Health Coverage: We provide comprehensive medical, dental, and vision plans so you and your family can stay healthy and worry free.

• Retirement Planning: Plan for tomorrow with our 401(k) package, complete with a generous6% company match.

• Generous DTO:Our generous Discretionary Time off (DTO) policy is all about helping you take the breaks you deserve and live your healthiest, most fulfilling life.

• Elite Technology Package: Enjoy an elite technology package to make your work effortless and efficient.

Our Interview Process

Our interview process is designed to be thorough and respectful of your time. It typically includes:

1. Conversation with the People Team (30 mins): Lets get to know one another first!

2. Manager Interview (30 mins): A discussion about relevant concepts and your past experience.

3. Technical Deep Dive & Scenario Review (60 mins): A practical, scenario‑based session covering cloud architecture, automation, and security incident response.

4. Team Collaboration & Cross‑Functional Call (45 mins): Meet team members to discuss daily workflow, stakeholder communication, and problem‑solving.

5. Hiring Manager & Leadership Alignment (45 mins): Final chat on strategic vision, organizational fit, and mutual expectations.

We are committed to a low‑stress interview experience—no trick questions or brain teasers!

Primordial Labs is an equal opportunity employer, committed to creating a welcoming and respectful environment for everyone. Discrimination and harassment have no place here. We firmly believe that a diverse team enriches our problem‑solving capabilities, sparks greater creativity, and ultimately leads to a better product and a more vibrant company.

We understand that great talent comes from various paths and that passion and transferable skills are invaluable. At Primordial Labs, what truly matters is your ability to make an impact, your dedication to our mission, and your capacity to thrive in a fast‑paced, collaborative atmosphere. We are dedicated to fostering an inclusive workplace where you can contribute your unique talents, expand your skills, and learn continuously. If you’re driven to make a real impact, we encourage you to apply, even if your experience doesn’t perfectly align with every qualification.

#LI-REMOTE