IT Category Manager: SaaS, Cloud & IT Services

Verint Systems, Inc.; Madison (WI); On-site; USD 110,000 - 160,000; Full time

Job summary

Verint Systems, Inc. is seeking a Category Manager, IT – Indirect to lead sourcing, negotiation, and contract management for SaaS, enterprise software, cloud services, and IT hardware.

You will work with IT, Legal, Finance and business owners to shape category strategy and drive cost savings. You will guide cross-functional teams, develop category plans, and manage the end-to-end procurement lifecycle—from intake to renewal—ensuring compliance with Global Procurement policies.

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Technology or related field.
• Five+ years of strategic sourcing experience in indirect IT categories (SaaS, software, cloud, hardware, IT services).
• Strong knowledge of SaaS licensing, pricing models, and vendor negotiations.
• Proven ability to manage supplier relationships and drive cost savings.
• Experience negotiating complex legal agreements and contract terms.
• Excellent communication and stakeholder management at all levels of the organization.

Responsibilities

• Lead cross-functional teams to develop and execute category plans.
• Own end-to-end SaaS/software procurement lifecycle.
• Negotiate SaaS and software agreements, pricing, and terms.
• Manage renewal calendars and drive renegotiations well ahead of notice dates.
• Coordinate with IT, Information Security, Legal, and Finance for risk and compliance.
• Track spend, savings, and renewal pipeline with regular dashboards.
• Build global supplier relationships and drive cost avoidance.

Skills

Cross-functional leadership

Strategic sourcing

SaaS procurement

Stakeholder management

Negotiation

Excel

Education

Bachelor’s degree in Business, Supply Chain, Finance, Technology or related field

Tools

MS Office Suite/Excel

Contract lifecycle management

Job description

Verint Systems, Inc. is seeking a Category Manager, IT – Indirect to lead sourcing, negotiation, and contract management for SaaS, enterprise software, cloud services, and IT hardware.

You will work with IT, Legal, Finance and business owners to shape category strategy and drive cost savings. You will guide cross-functional teams, develop category plans, and manage the end-to-end procurement lifecycle—from intake to renewal—ensuring compliance with Global Procurement policies.