IT Business Systems Support

Aquatech; Canonsburg (Washington County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Company-paid holidays

401(k) plan

Job summary

Aquatech in Canonsburg is seeking a full-time Business Systems Support professional to maintain and improve business applications, including ERP and CRM systems. Ideal candidates enjoy problem-solving and helping users succeed in a collaborative environment. This role supports various business processes and requires an understanding of basic business operations.

The position offers a comprehensive benefits package, including paid time off and a 401(k) plan, based on eligibility.

Qualifications

• Bachelor's degree preferred.
• Two (2) years of experience is preferred.
• One (1) year of experience with SAP is preferred.

Responsibilities

• Support ERP/CRM and other business applications.
• Develop business reporting as required.
• Troubleshoot issues and document resolutions.
• Assist with setup and basic system configuration.
• Maintain documentation, SOPs, and training materials.
• Participate in testing for updates and patches.

Skills

Analytical skills

Problem-solving skills

Communication skills

Customer service skills

Education

Associate’s or bachelor’s degree in Business, Computer Science, or related field

Tools

SAP B1

QuickBooks

Job description

At Aquatech, we tackle the challenges of water scarcity and complexity by leveraging technology, expertise, and financing to deliver comprehensive solutions that reduce carbon and recycled water footprint. As a leading global provider of water and process technology solutions, we help the world's most recognized companies achieve their sustainability and operational goals by implementing innovative approaches for water reuse, desalination, minimal and zero liquid discharge, and critical minerals recovery. Our work catalyzes the transition toward a more sustainable future and showcases our commitment to addressing water's role in climate adaptation. Learn more at www.aquatech.com.

Aquatech has an immediate need for a full-time Business Systems Support. The hours are Monday to Friday 8:00 am to 5:00 pm at our Canonsburg office.

IT Business Systems Support professional to help our team support and improve the business applications that keep our operations running—ERP, CRM, finance, HR, and more. This role is ideal for someone early in their IT or business systems career who enjoys problem-solving, learning new systems, and helping users succeed. Understanding Business Process and implementing it in business systems is a key success factor for this role.

Job Description

• Usage and support for ERP/CRM and other business applications
• Develop business reporting as required by business
• Troubleshoot issues and document resolutions
• Assist with setup and basic system configuration
• Support data imports/exports and routine system tasks
• Maintain documentation, SOPs, and training materials
• Participate in testing for updates, patches, and small enhancements
• Support procurement, inventory, and project tracking processes
• Troubleshoot system and data issues; elevate as needed
• Work with engineering and operations teams to align system data with business processes

Skill Requirements

• Associate’s or bachelor’s degree in Business, Computer Science, or related field
• Strong analytical and problem‑solving skills
• Basic understanding of business processes (finance, operations, sales, supply chain)
• Familiarity with ERP/CRM or business applications (coursework or internship acceptable)
• Solid communication and customer service skills
• Experience with ERP/CRM systems (SAP B1, QuickBooks, etc.)
• Exposure to SQL, reporting tools, or workflow automation
• Help desk or support experience

Benefits

Aquatech offers a comprehensive benefits package, including paid time off, company‑paid holidays, and a 401(k) plan. All benefits are based on eligibility.

Essential Functions

To succeed in this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed above and below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Physical Job Demands

Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time and limited walking and standing.

Qualifications / Experience

• Bachelor's degree
• Two (2) years of experience is preferred
• One (1) year of experience with SAP is preferred