IT & Business Systems Manager

Grace Technologies, Inc.; Davenport, Northern (IA, KY); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Generous PTO

401(k) plan

Wellness program

Health, dental, vision insurance

Job summary

Grace Technologies, Inc. in Davenport, IA, seeks an IT & Business Systems Manager to strengthen our IT infrastructure and optimize how our business systems work together.

This hands-on leadership role requires owning the technology environment, guiding improvements, and partnering with teams across the organization. You will lead IT priorities, manage NetSuite ERP, and drive integrations with HubSpot, RF-SMART, Power BI, Jira, and Slack while focusing on data accuracy and scalable operations

Qualifications

• 7+ years of progressive IT experience, including leadership responsibilities.
• Hands-on experience with ERP or business systems, NetSuite preferred.
• Strong expertise with Microsoft 365, Entra ID/Azure, networking, cloud services.
• Knowledge of cybersecurity, data protection, and business continuity.
• Experience leading projects, managing vendors, and improving technology processes.
• Ability to communicate with both technical and nontechnical teams.

Responsibilities

• Provide IT leadership and manage infrastructure, budgets, and vendors.
• Own NetSuite ERP administration and continuous improvement.
• Collaborate with Finance, Operations, Supply Chain, Engineering, Manufacturing, and Sales to optimize workflows.
• Lead cybersecurity practices, access controls, backups, and disaster recovery.
• Drive technology implementations, integrations, and automation to support growth.

Skills

Leadership

IT strategy

Communication

Vendor management

Problem solving

Education

Bachelor's degree in related field

Tools

NetSuite

HubSpot

RF-SMART

Power BI

Jira

Slack

Job description

Description

Help Build the Technology Foundation for Our Next Stage of Growth

As Grace Technologies continues to grow, our technology needs are becoming more sophisticated. We're looking for an IT & Business Systems Manager who can strengthen our IT infrastructure, improve how our business systems work together, and help us scale effectively.

This is a hands-on leadership opportunity for someone who enjoys both the technical and business sides of IT. You'll own our technology environment, lead improvements, solve complex challenges, and partner with teams across the organization.

You won't just be maintaining systems. You'll help shape how technology supports our people, manufacturing operations, customers, and continued growth.

What You'll Own

IT Leadership & Infrastructure

• Lead IT priorities, planning, budgets, vendors, and technology improvements.
• Manage Microsoft 365, Entra ID/Azure, networks, endpoints, cloud services, and IT support.
• Build reliable, scalable technology solutions that support our operations and multiple facilities.
• Establish practical IT standards, documentation, and support processes.

Business Systems & NetSuite

• Own the administration, performance, and continuous improvement of NetSuite ERP.
• Support and improve connected business applications, including HubSpot, RF-SMART, Power BI, Jira, and Slack.
• Partner with Finance, Operations, Supply Chain, Engineering, Manufacturing, and Sales to improve workflows and reporting.
• Identify opportunities to eliminate manual work, improve data accuracy, and connect systems more effectively.

Cybersecurity & Business Continuity

• Lead day-to-day cybersecurity practices, access controls, system protection, and risk reduction.
• Maintain backup, recovery, and business continuity processes.
• Work with internal teams and external partners to maintain a secure technology environment.

Projects, Automation & Growth

• Lead technology implementations, integrations, upgrades, and improvement initiatives.
• Support manufacturing technology, facility expansion, and operational systems.
• Explore practical applications of automation, AI, and business intelligence.
• Help ensure our technology investments deliver measurable business value.

What You'll Bring

• 7+ years of progressive IT experience, ideally including leadership or management responsibilities.
• Strong experience administering ERP or business systems; NetSuite experience is strongly preferred.
• Hands-on expertise with Microsoft 365, Entra ID/Azure, networking, cloud environments, and IT infrastructure.
• Solid understanding of cybersecurity, data protection, and business continuity.
• Experience leading projects, managing vendors, and improving technology processes.
• The ability to communicate effectively with technical and nontechnical teams.
• A practical, solutions-oriented approach and the willingness to roll up your sleeves when needed.
• Experience in manufacturing, multi-site operations, automation, or business intelligence is a plus. A bachelor's degree in a related field is preferred, but equivalent experience will be considered.

Why This Role Matters

• Technology touches nearly every part of our business. As Grace grows, we need someone who can see the bigger picture while remaining close enough to the details to make things happen.
• You'll have the opportunity to influence technology decisions, improve systems that employees use every day, and help build an IT environment that can support the business well into the future.
• We're looking for a collaborative leader who values accountability, clear communication, continuous improvement, and practical solutions.

What You’ll Love About Working Here

· Entrepreneurial environment where your ideas matter

· Team-building activities and a collaborative culture

· Free snacks, fresh fruit, free soda, water and gourmet coffee always stocked

Benefits

· Generous Responsible Time Off plan

· Safe Harbor 401(k)

· Company Wellness Program

· Medical, dental, vision, life, and disability insurance options to fit your needs

Ready to make an impact?

· Explore the opportunity and apply at: https://www.graceport.com/en-us/careers

· Grace Technologies | Davenport, Iowa

Grace Technologies is an Equal Opportunity Employer.

We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable law.