IT Business Systems Intern (Summer 2027)

Quest Oracle Community; Milwaukee (WI); On-site; USD 25,000 - 39,000; Full time

Job summary

Zurn Elkay Water Solutions Corporation in Milwaukee, WI is seeking an IT Business Systems Intern to learn business and D365 processes while developing low-code solutions using Power Platform tools.

You'll work with IT and business stakeholders on Power Apps, Power Automate, and Power BI, participate in Agile cycles, and help automate workflows and document requirements. This internship provides hands-on experience in software development and process automation in a fast-paced environment.

Qualifications

• Pursuing undergraduate degree in IT, Computer Science, or related field.
• Familiar with Power Platform tools (Power Apps, Power Automate, Power BI).
• Basic knowledge of JavaScript, HTML, and Office 365 development.
• Strong communication and problem-solving skills.
• Ability to work independently and collaboratively.
• Experience with workflow design and business process mapping is a plus.
• Create and maintain business tools that facilitate proactive decision making, effectiveness and efficiency within the team.

Responsibilities

• Assist in designing, configuring, development and deploying Power Apps (Canvas and Model-driven).
• Build and automate workflows using Power Automate.
• Participate in Agile development cycles and team projects.
• Conduct testing and validation of app features and data flows.
• Document business processes, user requirements, and technical specifications.
• Present project outcomes and recommendations to stakeholders.
• Apply lean thinking to identify and eliminate inefficiencies
• Create and maintain business tools that facilitate proactive decision making, effectiveness and efficiency within the team.
• Analyze/ understand AS-IS & TO-BE model, and be an advocate for change.

Skills

Power Platform familiarity

JavaScript

HTML

Office 365

Communication

Problem solving

Independence

Team collaboration

Education

Undergraduate IT/CS

Tools

Power Apps

Power Automate

Power BI

Azure DevOps

Tableau

Visio

D365

SAP

Oracle

Office 365

Job description

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

If you're ready to join a company where what you do makes a difference and you have pride in the work you are doing, talk to us about joining the Zurn Elkay Water Solutions Corporation family!

Job Description

The IT Business Systems Intern will learn a mixture of business & D365 processes, work with the IT team to support the development and implementation of low-code/no-code business solutions using Microsoft Power Platform tools-Power Apps, Power Automate, Power BI - while gaining hands‑on experience in software development, and process automation.

The right candidate is analytical by nature, has aptitude toward detail and loves a fast pace. This Intern will get the opportunity to frequently be involved hands‑on in various aspects of the working with business stakeholders, mainly in the support areas of customers and sales order processing.

Key Accountabilities

• Assist in designing, configuring, development and deploying Power Apps (Canvas and Model-driven).
• Build and automate workflows using Power Automate.
• Participate in Agile development cycles and team projects.
• Conduct testing and validation of app features and data flows.
• Document business processes, user requirements, and technical specifications.
• Present project outcomes and recommendations to stakeholders.
• Apply lean thinking to identify and eliminate inefficiencies
• Create and maintain business tools that facilitate proactive decision making, effectiveness and efficiency within the team.
• Analyze/ understand AS-IS & TO-BE model, and be an advocate for change.

Qualifications/Requirements

• Currently pursuing an undergraduate degree in IT, Computer Science, or related field.
• Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI)
• Basic knowledge of JavaScript, HTML, and Office 365 development.
• Strong communication and problem‑solving skills.
• Ability to work independently and collaboratively.
• Experience with workflow design and business process mapping is a plus
• Create and maintain business tools that facilitate proactive decision making, effectiveness and efficiency within the team.

System Experience as a Plus Below

• ERP background (D365/SAP/Oracle)
• Azure DevOps
• Tableau
• MSFT Power Platform
• MSFT Office
• Entity Relationship Diagrams and Visio
• Relational Database Knowledge
• Object Oriented Programming
• Any Helpdesk Platforms (ex: Zendesk/ServiceNow/SysAid)

Capabilities and Success Factors

• Customer Focus - Demonstrates patience, professionalism, and a desire to help users solve problems while providing a positive support experience.
• Organization and Prioritization - Able to manage multiple tasks simultaneously, maintain accurate documentation, and prioritize work effectively in a ticket‑driven environment.
• Curiosity and Desire to Learn - Demonstrates an interest in understanding new technologies, business processes, and how ERP systems like D365 support operations.
• Analytical Problem‑Solving/Tiered Helpdesk Experience - Enjoys troubleshooting issues, investigating root causes, working with stakeholders to mine for additional detail, and thinking logically through challenges.
• Communication Skills - Can effectively communicate with both technical and non‑technical team members and explain concepts clearly.
• Ownership and Accountability - Takes responsibility for assigned tasks, follows through on commitments, and demonstrates reliability.
• Attention to Detail - Approaches work carefully and understands the importance of data accuracy within the D365 ERP application
• Adaptability - Can adjust to changing priorities, learn new tools quickly, and work effectively in a fast‑paced environment.
• Teamwork and Collaboration - Works well with cross‑functional teams including IT, Operations, Supply Chain, Customer Service, and Logistics.
• Positive Attitude and Coachability - Welcomes feedback, friendly with co‑workers, learns from mistakes, and shows enthusiasm for personal and professional growth.

Equal Opportunity Employer - Minority/Female/Disability/Veteran