IT Business Systems Analyst III - Power

Williams Companies; New Albany (OH); Presencial; USD 90.000 - 125.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

401(k) match

Paid time off

Parental leave

Descripción de la vacante

Williams Companies, Inc. is seeking an IT Business Systems Analyst III to bridge IT and the business, translating requirements into practical systems solutions and leading improvements across core applications.

You will gather needs, specify technical requirements, support UAT, and partner with field operations to ensure reliable, secure systems that align with safety and regulatory standards. The role includes coordinating incidents in ServiceNow, supporting on-call needs at facilities, and

Formación

• Must have strong liaison between IT and business to understand requirements and translate into technical specs.
• Experience gathering requirements, coordinating UAT, and recommending IT improvements.
• Familiarity with compliance, safety, and regulatory expectations for IT systems.

Responsabilidades

• Acts as liaison between IT development group and business units for design and implementation of new systems and improvements to existing systems.
• Serves as the subject matter expert and business partner between IT and business/end-user teams.
• Translates business requirements into technical specifications for solutions aligned with standards.
• Gathers requirements, conducts user acceptance testing, and provides recommendations based on data.

Conocimientos

Business liaison

Requirements gathering

UAT support

Educación

Bachelor's degree in IT-related field

Associate's degree in IT-related field

High school diploma or GED with 12+ IT years

Herramientas

ServiceNow

Network monitoring tools

Descripción del empleo

At Williams, we’re powering a cleaner, more connected future, and that starts with you. Here, your work fuels communities, drives innovation, and helps deliver reliable energy the world depends on. Join a Fortune 500 team that invests in your growth, values your contributions, and challenges you to make a lasting impact every day.

As an IT Business Systems Analyst III, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!

Responsibilities/Expectations:

• Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
• Serves as the subject matter specialist and business partner between IT and business/end-user team(s)
• Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
• Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
• Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
• Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
• Evaluates, develops and implements new application systems and develops technical requirements following standards for software development lifecycle
• Conducts business process analyses, needs assessments and preliminary cost/benefit analyses in an effort to align IT solutions with business initiatives
• Servesa the IT/Telecom Site Lead for assigned power generation facilities, owning field execution, coordination, issue escalation, and on-call support to ensure reliable operations and critical infrastructure uptime
• Conductsroutine site walks and system assessments; proactivelyidentifiesrisk and implementspreventative and corrective actions tomaintainsystem availability
• Installs, configures, and troubleshootsnetwork and telecommunications systems (routers, switches, firewalls, fiber, wireless, and remote communications), leading field diagnostics and restoration efforts across industrial and remote environments
• Maintainsaccuratefield documentation and asset tracking whileensuringcompliance with safety, cybersecurity, and regulatory requirements
• Other duties as assigned

Education/Years of Experience:

• Required: High school diploma or GED and a minimum twelve (12) years' IT experience, OR Associate's degree and a minimum eight (8) years' IT experience, OR Bachelor's degree in IT-related field and a minimum five (5) years' IT experience

We invest in our people in ways that actually show up in your day-to-day, not just on paper. Our Total Rewards are built to support how you work, live, and plan for what’s next.

Here’s a look at what that means:

• Strong pay plus an annual incentive program
• Medical, dental, and vision coverage with options that fit your life, not the other way around
• 401(k) with company match and an annual company contribution
• Paid time off, including company and floating holidays
• Paid parental leave (up to six weeks per parent), plus fertility and adoption support
• Advanced AI tools and resources to help level up and work smarter
• Clear paths to grow your career, with a strong culture of promoting from within
• Tuition reimbursement and support for continuing education
• HSA and FSA options
• Company-paid life insurance and disability coverage
• Employee stock purchase plan
• Domestic partner benefits
• Employee resource groups, wellness support, paid volunteer time, and company matching for causes you care about

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit Total Rewards | Williams Companies.

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Education Requirements:

Skill Requirements: