IT Business Systems Analyst I

Meridian Bioscience, Corp; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Meridian Bioscience, Corp in Cincinnati, Ohio is seeking a Business Systems Analyst I. This early-career position supports ERP systems in a manufacturing environment by assisting with issue resolution and documentation.

The ideal candidate will have a Bachelor’s degree or equivalent experience, with a strong customer-service mindset and the ability to work collaboratively. In this role, you will help translate business needs into practical solutions, all while supporting continuous improvement efforts.

Qualifications

• 2+ years of experience in supporting ERP systems and user support.
• Strong written, verbal, and interpersonal communication skills.
• Ability to manage tasks and follow procedures.

Responsibilities

• Provide first-level support for ERP system issues and user inquiries.
• Gather and document basic business and system requirements.
• Assist with system configuration and minor enhancements.

Skills

ERP systems support

Customer service mindset

Analytical skills

Problem-solving

Communication skills

Education

Bachelor’s degree in Information Technology or related field

Equivalent combination of education and experience

Tools

Microsoft Office

SQL

Infor XA or similar ERP systems

Job description

Job Locations: US-OH-Cincinnati

About Meridian

Meridian Bioscience is a fully integrated life science company that develops, manufactures, markets and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals that help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting‑edge solutions to tough problems.

Job Summary

The Business Systems Analyst I is an early‑career role responsible for supporting ERP systems and related business applications in a manufacturing environment. This position assists with issue resolution, requirements and process documentation, testing, system maintenance, and user support while building foundational knowledge of business processes and system functionality. Working under the guidance of more experienced analysts and technical resources, the role helps translate business needs into practical system solutions and supports continuous improvement efforts. Success in this role requires strong attention to detail, analytical thinking, collaboration, and a service‑oriented mindset.

Key Duties

• ERP Support & Issue Resolution
  • Provide first‑level support for ERP system issues and user inquiries.
  • Troubleshoot basic system problems and escalat[es] more complex issues.
  • Assist with monitoring system performance and identifying recurring issues.
• Business Analysis Support
  • Gather and document basic business and system requirements.
  • Assist in analyzing workflows and identifying areas for improvement.
  • Support senior analysts in projects and process improvement initiatives.
• System Maintenance & Enhancements
  • Assist with system configuration and minor enhancements.
  • Support testing activities, including test case execution and defect tracking.
  • Help implement system updates, patches, and releases.
• Testing & Documentation
  • Execute test scripts and document test results.
  • Maintain system documentation and update process materials.
  • Assist in creating user guides and training documentation.
• Security & Compliance Assistance
  • Support user access requests and role assignments.
  • Assist with audit preparation and documentation collection.
  • Follow established security and compliance procedures.
• Learning & Development
  • Develop knowledge of ERP systems, business processes, and IT standards.
  • Participate in training and mentorship opportunities.
  • Build technical and functional expertise across ERP modules.
• Other duties as assigned.

Qualifications

Required:

• Bachelor’s degree in Information Technology, Computer Science, Business, Management Information Systems, or a related field, or equivalent combination of education and relevant experience.
• 2+ years of experience supporting ERP systems, business applications, testing, documentation, or user support.
• Demonstrated customer‑service mindset and ability to work effectively with business users.
• Foundational understanding of ERP systems and business applications.
• Strong analytical, problem‑solving, and documentation skills.
• Ability to support testing, issue resolution, and process documentation.
• Strong written, verbal, and interpersonal communication skills.
• Technical aptitude and proficiency with Microsoft Office applications.
• Ability to work collaboratively, manage assigned tasks, and follow established procedures.
• Basic awareness of security, access controls, and compliance requirements.

Travel 10%

Preferred:

• Exposure to Infor XA or similar ERP systems.
• Familiarity with SQL, reporting tools, XML, or programming.
• Experience in a manufacturing, regulated, or audit‑driven environment.
• Exposure to user support materials, training documentation, or project coordination activities.

*All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. (USA Only)*