IT - Business Systems Analyst

Genuent; McLean (VA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company is seeking a Business Systems Analyst to bridge business needs and technology solutions. The role involves collaborating with stakeholders to enhance hospitality systems, ensuring successful implementations and compliance with standards. Join a dynamic team focused on innovation and operational efficiency.

Benefits

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Qualifications

• Experience in gathering and documenting business requirements.
• Ability to translate requirements into functional specifications.

Responsibilities

• Gather, analyze, and document business requirements.
• Support systems across hotel operations and guest services.
• Participate in user acceptance testing (UAT).

Skills

Detail-oriented

Analytical

Collaboration

Process Optimization

Job description

Title:

Business Systems Analyst

Location:

Remote

Duration:

12 month contract

Work Requirements:

US Citizen, GC Holders or Authorized to Work in the U.S.

We are seeking a detail-oriented and strategic Business Systems Analyst (BSA) to join our growing Digital & Technology team. As a BSA, you will play a vital role in bridging the gap between business needs and technology solutions, driving innovation in hospitality systems that enhance the guest experience and streamline internal operations. You will collaborate with cross-functional stakeholders to gather requirements, analyze processes, and ensure successful system implementations across Hilton’s global enterprise.

Key Responsibilities:

• Gather, analyze, and document business requirements from internal stakeholders and translate them into functional specifications for technology teams.
• Partner with product owners, developers, QA teams, and project managers to deliver solutions aligned with business goals.
• Support systems across hotel operations, reservations, guest services, digital check-in, CRM, and loyalty platforms.
• Perform gap analysis and identify opportunities for process optimization or automation.
• Create process flows, data maps, and use cases to clarify business requirements and technical integrations.
• Participate in user acceptance testing (UAT) to ensure solutions meet quality standards and business expectations.
• Collaborate with global teams and third-party vendors to implement, integrate, and maintain enterprise platforms.
• Ensure systems comply with data privacy, security, and regulatory standards (e.g., PCI, GDPR).
• Provide post-implementation support and training to end-users as needed.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.