IT Business Systems Analyst

Thisiscny; City of Syracuse (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bonus program

Comprehensive medical benefits

401(k) with company match

Hogan schedule? Not specified

Job summary

Thisiscny is seeking a Business Systems Analyst to develop and maintain system integrations, including ERP components, data extracts, and reports. You will bridge internal operations, software vendors, and IT, ensuring smooth day-to-day support and delivery of requirements.

You will participate in design, development, testing, and documentation of integrated applications, while guiding improvements to ERP processes and workflows.

Qualifications

• Advanced root cause analysis and problem solving abilities.
• Strong statistical knowledge (SPC, probability, cPK, pPK).
• Excellent communication, presentation, and analytical skills.
• Solid organizational and planning capabilities.
• Proven project management experience within cross-functional teams.

Responsibilities

• Provide end-to-end project management support for assigned tasks with a systems view.
• Create documentation, briefings, pilots, and proofs of concept.
• Monitor project progress and report milestones and deliverables.
• Identify complex problems, evaluate options, and implement solutions.
• Coordinate with external programmers to build data reports and extractions.

Skills

Root cause analysis

Statistics (SPC, cPK, pPK)

Communication skills

Organization & planning

Project management

Lean concepts

Blueprint reading

Technical writing

Interpret technical docs

Education

Bachelor’s or Associates degree in Computer Science or similar

Tools

Tableau

ZOHO

Sage

Job description

The Business Systems Analyst is responsible for developing and maintaining system integrations and components, including but not limited to; application-to-application integrations, services, internal and external Applications, file transfer and queries. Business Systems Analyst is fully responsible for participating in requirements analysis and decomposition, design, development, internal testing, and the documentation of the applications being integrated. Primary responsibilities will also include troubleshooting existing integrations and working with the outside application development team.

Will act as the primary liaison between internal operations, software vendors, and the IT department while supporting day-to-day activities.

Culture, Community, & Purpose

At Anoplate, we believe what we do matters—our work directly impacts the safety, reliability, and performance of critical aerospace, defense, and industrial components that serve industries across the globe. As a family-oriented company, we are deeply committed to our employees, our customers, and our community.

• Customer-First Mindset: We recognize that our success is measured by our customers' success. We prioritize quality, responsiveness, and service excellence to build trusted partnerships.
• Part of Something Bigger: Our work ensures that planes fly safely, military equipment performs reliably, and medical devices operate flawlessly—our customers and the world depend on us.
• Community Involvement: We actively support local initiatives, workforce development programs, and industry partnerships to give back and help build a stronger future.
• A Family Culture: We treat our team like family, fostering a collaborative and supportive work environment where relationships matter, and teamwork drives success.
• Making an Impact: Every member of our team contributes to something greater than themselves, knowing that their work affects lives around the world.

Key Responsibilities

• Provide end-to-end project management support by planning, and coordinating activities to ensure successful implementation of the assigned task. Provide a total systems perspective including a technical understanding of relationships, dependencies and requirements
• Provide inputs to or create program deliverables to include documentation, briefings, summary reports, proofs of concept, and pilots by coordinating with other team members and ensure problem solution, appropriate risk reduction, and stakeholder satisfaction
• Regularly monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables Qualifications
• Ability to identify complex problems, review related information to develop and evaluate options, and implement solutions
• Coordinates with outside programmers to retrieve appropriate data as derived from requirements to build reports and/or data extracts to support business analysis
• Support developers on identifying and resolving system defects by acting as liaison, developing solutions for day-to-day errors, and bug fixes while monitoring and supporting helpdesk tickets.
• Understand and guide the ERP improvement process in order to meet both immediate and long-term business needs
• Maintain and or create workflows to document process flow and process owners
• Provide primary end-user troubleshooting and support for the ERP system.
• Provide support for peripheral equipment including document scanners, security cameras, and other IT assets
• Prioritize problems and requests (new and existing) according to severity
• Lead on tools related to Data retention and visualization tools (DocsVault, Tableau, ERP)
• Participation in the implementation and adherence to company compliance standards

Requirements

Your Knowledge, Skills & Abilities:

• Advanced root cause analysis, problem solving skills.
• Advanced knowledge of statistics (SPC, Probability, cPK, pPK)
• Excellent communication, presentation, and analytical skills to lead and work with operational teams, internal and external stakeholders.
• Must possess excellent organizational and planning skills.
• Superior project management and time management skills.
• Self -motivated with a positive and professional attitude.
• Lean Understanding (as a guide for implementing improvements) and demonstrated ability to create flow diagrams and process maps.
• Blueprint Reading skills
• Reading and interpretations skills - ability to interpret technical documentation & testing specifications.
• Technical writing skills

Education / Experience:

Bachelor’s or Associates degree in Computer Science, similar discipline, or equivalent experience.

2-4 years of IT experience.

Experience participating in cross functional teams with demonstrated project management experience

Prior experience working with Software development and life cycle.

Experience with Windows operating systems

Data Base Management Experience ERP Software Experience

Complex systems integration

Experience in structured release & deployment best practices.

Development experience with Tableau, ZOHO, Sage or related software a plus

Experience with Industry compliance standards

Strong documentation skills

Strong written and verbal communication skills

Background in General IT

Part of a small IT team with dynamic responsibilities; fast paced and challenging

Why Join Anoplate?

Anoplate is a 65-year industry leader in aerospace and industrial surface treatments. We offer unlimited growth potential, a dynamic team-oriented environment, and the opportunity to make a lasting impact in an evolving industry. If you’re a results-driven operations leader who thrives on developing people, driving innovation, serving the community, putting customers first, and executing strategic growth, we invite you to apply and become part of the Anoplate family. Our core belief is to fulfill the needs of our employees in order to meet the needs of our customers. Anoplate relies on the personal success of our employees.

• Bonus Program: Eligible for quarterly bonus program based on corporate and individual goals/performance
• Well-Being: Comprehensive Medical benefits with zero premium cost dental coverage, Health Savings Account with company contribution, Enhanced Long and Short-Term Disability, Complimentary Wellness Programs, Employee Assistance Program, Prescription Safety Glasses Reimbursement, Annual Work Boot reimbursement, Uniforms provided at no cost for production line employees & 401(K) Savings Plan with Company Match and Immediate Vesting
• Home & Family: Work Life Balance, Paid Holidays, Paid Vacation & NY State Paid Sick Leave
• Work Life: Catered lunches, family holiday events, employee appreciation activities, community culture & amazing co-workers
• Growth & Training: On the job training, skills development & opportunities to climb the career ladder

Salary Description

$70,000 - $95,000

Job Type Full-time