IT Business Systems Analyst

Crocs Inc (Enterprise); Broomfield (CO); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with company match

Paid time off

Job summary

Crocs, Inc. is seeking an IT Business Systems Analyst to collaborate with partners, gather requirements, and translate business needs into actionable specs. You’ll support the rollout of Product & Merchandising tech platforms, document processes, and drive platform adoption across teams.

Ideal candidates have 5+ years in business/functional analysis, strong communication skills, and experience with merchandising or consumer goods platforms such as VibeIQ, Centric PLM, Bynder, or Snowflake.

Qualifications

• Bachelor degree or equivalent in information systems, business or CS.
• 5+ years as a business systems/functional analyst supporting enterprise apps.
• Translate business needs into requirements, user stories and test scenarios.
• Familiar with integrations, data governance, reporting and master data.
• Strong analytical, organizational, and communication skills.
• Experience in merchandising/product creation and assortment planning.
• Hands-on with platforms like VibeIQ, Centric PLM, Bynder, Snowflake.

Responsibilities

• Collaborate with partners to translate objectives into requirements and stories.
• Support implementation and rollout of merchandising tech platforms.
• Document current and future processes, criteria, and workflows.
• Coordinate with vendors and partners to deliver enhancements and fix issues.
• Lead UAT, validate requirements, and assist deployment activities.
• Be primary contact for business users, drive platform adoption.
• Prioritize enhancements, defects, and continuous improvement.
• Analyze processes and metrics to identify efficiency and automation gains.

Skills

Bachelor's degree in IS/BA/CS

5+ years experience

Requirements gathering

Business analysis

Agile/sdlc

Communication skills

Merchandising/product domains

Analytical thinking

Education

Bachelor's degree or equivalent

Tools

VibeIQ

Centric PLM

Bynder

Snowflake

Job description

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At Crocs, Inc., every career offers a chance to make a real impact. No two journeys look the same. And that's exactly how we like it. Whether you’re welcoming customers into our stores, collaborating with global teams at our headquarters, or keeping operations moving at our distribution centers, your impact is real and valued. At Crocs, Inc. you’re not expected to fit a mold. You’re encouraged to break it and create something better.

Overview

What You'll Do

• Collaborate with business partners to understand objectives, challenges, and opportunities, translating business needs into business requirements, user stories, and technology solutions.
• Support the implementation and rollout of Product & Merchandising technology platforms, including requirements gathering, testing, training, documentation, and change management activities.
• Document current and future-state business processes, functional requirements, acceptance criteria, process flows, and operational procedures.
• Partner with business teams, technology teams, vendors, and implementation partners to deliver system enhancements and resolve production issues.
• Coordinate user acceptance testing, validate business requirements, and support deployment activities to ensure successful solution delivery.
• Serve as a primary point of contact for business users, providing functional support, onboarding new users, promoting best practices, and driving platform adoption.
• Manage and prioritize enhancement requests, defect resolution, and continuous improvement initiatives to ensure solutions evolve with changing business needs.
• Analyze business processes, system performance, user feedback, and operational metrics to identify opportunities for efficiency, automation, and improved user experience.

What You’ll Bring to the Table

• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field, or equivalent combination of education and experience.
• 5+ years of experience as a Business Systems Analyst, Business Analyst, Functional Analyst, Product Analyst, or similar role supporting enterprise business applications.
• Experience gathering business requirements and translating them into functional specifications, user stories, workflows, and test scenarios.
• Understanding of system integrations, data governance, reporting, analytics, and master data concepts.
• Strong analytical, problem-solving, organizational, and process improvement skills with a high attention to detail.
• Demonstrated ability to communicate effectively with both technical and non-technical partners across multiple functional areas.
• Experience supporting merchandising, product creation, and assortment planning processes within retail, footwear, apparel, or consumer goods organizations, including hands-on experience with platforms such as VibeIQ, Centric PLM, Bynder, Snowflake, or similar enterprise solutions.
• Ability to manage multiple priorities, adapt to changing business needs, and work effectively in a fast-paced environment.
• Familiarity with Agile delivery methodologies, software development lifecycle practices, and change management principles.
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The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.We accept applications on an ongoing basis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Title:IT Business Systems Analyst

Salary or Pay Range: $95,000 - $105,000

Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

At Crocs, Inc. we believe in the power of a blend of in-person and virtual collaboration to drive creativity and strengthen relationships. Your participation in this flexible schedule plays a key role in building a connected and successful team. In-office requirements vary by our work personas: Resident (5 days), Collaborator (4 days), Connector (2-3 days), Explorer (fully remote). This role has been aligned to the Collaborator persona.

This position is eligible to participate in a company incentive program.

This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.