IT Business Operations Director — Multi-Campus Higher Ed

California State University, East Bay; Hayward (CA); On-site; USD 12,000 - 13,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Retirement (CalPERS) and 401k/457/403b

Job summary

Cal State East Bay is seeking a Director of ITS Business Operations for the San Francisco Bay Region Network to provide strategic and operational leadership over financial, administrative, and organizational IT functions. The role oversees budgeting, procurement, contract management, labor cost allocation, and capital project oversight across CSUEB, SFSU, and SSU.

The director partners with campus leadership and shared services to ensure compliance, fiscal accountability, and efficient IT

Qualifications

• Progressively responsible experience in IT operations or administrative operations (budgeting, procurement, contracts).
• Experience supervising technical or operational staff (3+ years).
• Knowledge of IT operations, asset management, and service delivery best practices.

Responsibilities

• Oversee daily IT business operations including budgeting, procurement, and contract management.
• Lead IT Operations team, mentoring staff and promoting a customer-oriented culture.
• Drive service delivery, performance metrics, and continuous improvement with KPIs and dashboards.
• Coordinate with Finance, HR, Procurement and Legal for policy compliance and reporting.

Skills

IT operations management

Budgeting

Procurement

Vendor management

Staff supervision

Communication

Education

Bachelor’s degree in information systems

Bachelor’s degree in computer science

Bachelor’s degree in business administration

Job description

Cal State East Bay is seeking a Director of ITS Business Operations for the San Francisco Bay Region Network to provide strategic and operational leadership over financial, administrative, and organizational IT functions. The role oversees budgeting, procurement, contract management, labor cost allocation, and capital project oversight across CSUEB, SFSU, and SSU.

The director partners with campus leadership and shared services to ensure compliance, fiscal accountability, and efficient IT