IT Business Lead Analyst (Loan IQ) - VP / New Castle, DE or Jacksonville, FL (hybrid)

Citibank (Switzerland) AG; Orlando (FL); Hybrid; Confidential; Full time

Job summary

A leading financial institution is seeking an IT Business Lead Analyst for Loan IQ in a hybrid role. This senior position involves liaising between business users and technologists, overseeing business onboarding, and contributing to system improvements. Candidates should have significant experience in Loan IQ and demonstrate strong analytical and project management skills.

Benefits

Medical, dental & vision coverage

401(k) plan

Life, accident, and disability insurance

Wellness programs

Paid time off packages

Qualifications

• 6+ years’ experience in Loan IQ/Lending.
• Extensive experience using Excel for data analysis.
• Experience with all phases of Software Development Life Cycle.

Responsibilities

• Lead Loan IQ Business Analyst for onboarding and enhancements.
• Supervise day-to-day staff management and resource allocation.
• Evaluate new IT developments and recommend system alternatives.

Skills

Loan IQ

Business Analysis

Agile

SQL

Data Analysis

Project Management

Education

Bachelor's degree

Master's degree preferred

Tools

MS Office

Jira

Job description

IT Business Lead Analyst (Loan IQ) - VP / New Castle, DE or Jacksonville, FL (hybrid) page is loaded

IT Business Lead Analyst (Loan IQ) - VP / New Castle, DE or Jacksonville, FL (hybrid)

Apply remote type Hybrid locations New Castle Delaware United States Jacksonville Florida United States time type Full time posted on Posted 10 Days Ago time left to apply End Date: June 30, 2025 (23 days left to apply) job requisition id 25867421

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects
• Loan IQ Business Analyst lead for new business onboarding, core functionality enhancements and production defect management
• Provide Loan IQ subject matter expertise
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6+ years’ experience in Loan IQ/Lending
• Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis
• Experience with all phases of Software Development Life Cycle
• Comprehensive knowledge of the principles of business analysis
• Provide Loan IQ subject matter expertise, Loan IQ account or Controls is a plus
• Business Analyst experience
• Loan IQ accounting subject matter experience
• Agile/Jira Experience-functional skillset
• Techno-functional skillset
• SQL

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Jun 30, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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