IT Business Analyst - Supply Chain

Allegion; Butlerville (IN); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

Unlimited PTO

401K with match

Tuition reimbursement

Wellness program

Job summary

Allegion is seeking an IT Business Analyst – Supply Chain to bridge operations and technology, translating requirements and optimizing processes across procurement, inventory, and planning. You will work with Dynamics 365 F&O/AX, author FDDs, and support integrations with third-party systems.

You will champion data governance, leverage SQL and Power BI for insights, and drive end-to-end testing, user adoption, and training across global teams.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years of IT Business Analyst experience in manufacturing, distribution, or global supply chains.
• 3+ years of functional experience with Microsoft Dynamics 365 Finance & Operations or AX 2012.
• Domain knowledge across core supply chain processes including procurement, inventory, WMS, and planning.
• Experience supporting integrations with peripheral supply chain applications.
• Strong communication and workshop facilitation skills.

Responsibilities

• Bridge operations and IT to define requirements and streamline processes.
• Document Functional Design Documents (FDDs) and configure core supply chain modules.
• Lead UAT, cutover activities, and post-go-live hypercare.
• Use SQL and Power BI to validate data and provide actionable insights.

Skills

Communication

Stakeholder engagement

Workshops facilitation

SQL

Education

Bachelor's degree in Supply Chain Management, IT, or Business

Tools

Microsoft Dynamics 365 F&O/AX 2012

AX 2012

Power BI

Job description

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

The IT Business Analyst – Supply Chain is responsible for analyzing, defining, and delivering robust technology solutions that support end-to-end supply chain operations and overarching business goals. In this role, you will bridge the gap between operations and IT by translating business process requirements, championing supply chain data governance, and integrating our core ERP (Microsoft Dynamics 365 F&O / AX 2012) with specialized ancillary supply chain platforms. You will act as a trusted partner to global Supply Chain teams, helping standardize and optimize workflows across procurement, inventory, warehouse management, quality, compliance, and material planning.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

Remote:

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

What You Will Do

As a Supply Chain IT Business Analyst, you will bridge the gap between business operations and technology by collaborating with cross-functional leaders to define requirements, streamline processes, and design scalable, future-state solutions aligned with global business strategies. Serving as a functional expert for Microsoft Dynamics 365 F&O / AX, you will author Functional Design Documents (FDDs), configure core supply chain modules—prioritizing out-of-the-box functionality and work alongside technical developers to build custom extensions and integration points. You will evaluate and integrate third-party ancillary systems (such as demand planning tools and supplier portals) to boost end-to‑end supply chain visibility. Additionally, you will champion data governance across master data entities (Item Master, BOMs, Vendor Master), utilizing SQL and Power BI to troubleshoot anomalies, validate data flows, and provide actionable business insights. Throughout the project lifecycle, you will drive execution by writing end‑to‑end test scenarios, leading User Acceptance Testing (UAT), guiding global cutover and post‑go‑live hypercare, and developing comprehensive training materials to foster sustained user adoption.

What you need to Succeed

• Education: Bachelor’s degree in Supply Chain Management, Information Technology, Business, or a related field.
• Experience: 3+ years of experience as an IT Business Analyst supporting large manufacturing, distribution, or multi‑national supply chain operations.
• ERP Experience: 3+ years of functional experience with Microsoft Dynamics 365 Finance & Operations or AX 2012.
• Domain & Process Knowledge: Demonstrated functional expertise across several (not all required) of the following core supply chain process pillars:
  • Procurement & Sourcing: Purchase Requisitions, Purchase Orders (PO), and Vendor Master management
  • Master Data Management: Item Master, Bill of Materials (BOM) creation/maintenance, and data governance
  • Warehouse & Inventory Control: Receiving (WMS), Cycle Counting, and Physical Inventory (PI) procedures
  • External & Partner Operations: Outside Vendor/Service Operations (OSV), and Supplier-Owned / Managed Inventory (SOMI / VMI)
  • Planning & Quality: Demand Forecasting, Product Quality & Return Merchandise Authorization (RMA) workflows
  • Compliance: Global Trade Compliance and regulatory transaction tracking
• Ancillary Software & Integrations: Experience supporting integrations with peripheral supply chain applications
• Communication & Collaboration: Exceptional communication skills with the ability to lead workshops, present to senior stakeholders, and collaborate with technical development teams.

Preferred:

• Experience participating in global, multi‑region ERP implementations, rollouts, or major version upgrades.
• Working knowledge of relational databases and basic‑to‑intermediate SQL skills for ad‑hoc data analysis and validation.
• Knowledge of BI tools (e.g., Power BI) for supply chain metrics and dashboard creation.
• Familiarity with structured implementation methodologies

Work Environment & Travel

• Travel: Approximately 10%-20% travel required (site visits, project milestones, go‑live support).

Why Work for Us?

• You’re seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, "this is your business, run with it".
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work‑life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award‑winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths‑based development, and unlocking human potential.

What You’ll Get from Us

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax‑advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax‑advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn up to $2,000 in rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through Clifton Strengths assessment & coaching

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Allegion is an equal opportunity and affirmative action employer