IT Business Analyst: Requirements, Testing & Analytics

Reasors Food Stores; Detroit (MI); On-site; USD 83,000 - 101,000; Full time

Job summary

The Court in Detroit seeks a Project Coordinator/Business Analyst to support the Information Technology Service Bureau. You will analyze user requirements, draft scope documents, create documentation, and support system testing and upgrades.

The role carries no supervisory duties and requires maintaining professional standards. Applicants must have a Bachelor's degree in IT or related field and 3 years of relevant experience, with strong MS Office and SQL skills.

Qualifications

• Three (3) years of paid experience as a Project Coordinator/Business Analyst.
• Experience working with end users, defining business requirements and providing project documentation.
• Proficient using MS Office Suite and relevant software and systems.
• Experience commensurate with the job that demonstrates the required skills and competencies may be considered in lieu of education requirement(s).
• If an employee drives on behalf of the Court, the employee must possess and maintain a valid Michigan driver’s license, no fault insurance and access to a vehicle to use in the performance of assigned duties.

Responsibilities

• Meets with users to define proposed project functionality or current applications for new projects.
• Gathers documents and maintains functional and business requirements.
• Assists in testing of version and release upgrades of case management systems and related applications, including creating test plans, conducting controlled tests and documenting results.
• Works with IT staff and software vendors to resolve issues with applications or to clarify functionality, as necessary.
• Pursues continued professional development in regards to new skills and technologies required to provide the best available business solutions for IT customers.
• Develops documentation material for new applications and application upgrades.
• Provides project status updates.
• Develops, maintains and supports legacy Visual Basic applications.
• Creates custom SQL queries, reports, and data extracts.
• Troubleshoots application issues by analyzing application code and database objects.
• Utilizes emerging technologies and tools to improve efficiency and problem resolution.
• Develops and maintains interactive electronic forms, including field configuration, validation, calculations, and scripting as needed.
• Assists other team members in other areas as needed.
• Performs other duties as assigned.

Skills

End-user collaboration

Business requirements

Project documentation

MS Office proficiency

Analytical thinking

Education

Bachelor’s degree in Information Technology or related field

Tools

MS Office Suite

SQL

Job description

The Court in Detroit seeks a Project Coordinator/Business Analyst to support the Information Technology Service Bureau. You will analyze user requirements, draft scope documents, create documentation, and support system testing and upgrades.

The role carries no supervisory duties and requires maintaining professional standards. Applicants must have a Bachelor's degree in IT or related field and 3 years of relevant experience, with strong MS Office and SQL skills.