IT Business Analyst - Journey

State-of-Washington-Dept.-of-Natural-Resource; Olympia (WA); On-site; USD 80,000 - 107,000; Full time

Benefits offered by this job

Professional development

Education benefits

Public service loan forgiveness

DNR benefits

Job summary

The Department of Natural Resources (DNR) seeks an IT Business Analyst to join the Information Technology Division in Olympia. In this journey-level role you will partner with business groups, manage requirements and craft user-focused solutions that improve enterprise systems across the state.

You will document workflows, write user stories, and help drive high-visibility IT projects with impact. You will collaborate with project managers, SMEs, and developers to deliver reliable,

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or related field with four years IT experience.
• Experience delivering IT projects as an IT Business Analyst.
• Experience leading IT analysis and providing user support.

Responsibilities

• Facilitate requirements gathering and documentation for agency IT projects.
• Build relations with SMEs and technical teams to ensure solutions meet user needs.
• Analyze and improve business processes and workflows.
• Create functional specs, data flow diagrams, process maps and user stories.
• Track requirements through development and QA for compliance and accuracy.
• Support project managers with communication, change analysis and issue resolution.

Skills

MS Project

Excel

Word

Visio

PowerPoint

Teamwork

Problem-solving

Analytical thinking

Education

Bachelor’s degree in IT/CS/BA

Tools

MS Project

Job description

IT Business Analyst - Journey Recruitment #2026-9-A296 Full-time, Permanent, Represented position (WFSE) Location: Natural Resources Building- Olympia, WA

Work Hours and Telework flexibility may be available and considered (Employee must reside in WA state)

Salary: $7,150.00 - $9,618.00 Monthly

Review of applications is ongoing. We reserve the right to make a hiring decision or close this recruitment at any time after 9/22/26. It is in your best interest to submit materials as soon as possible.

Want to join something GREAT and make a difference?

The Department of Natural Resources (DNR) has an exciting opportunity within the Information Technology Division. DNR is looking for an experienced IT Business Analyst who enjoys working with people, solving complex problems, and improving enterprise systems that support our agency’s statewide mission. In this journey-level role, you will collaborate with business partners, project managers, and developers to analyze business processes, document requirements, design workflows, and help deliver reliable, user-focused technology solutions. This is an opportunity to influence high-visibility IT projects with real operational impact, all while working in a collaborative environment that values innovation, equity, and continuous improvement.

Responsibilities:

• Facilitate requirements gathering and documentation for agency-wide IT projects.
• Build strong working relationships with SMEs and technical teams to ensure solutions meet user needs.
• Analyze and improve business processes and workflows.
• Create clear BA artifacts such as functional specs, data flow diagrams, process maps, and user stories.
• Track requirements through development and QA to ensure compliance and solution accuracy.
• Support project managers with communication, change analysis, and issue resolution.
• Conduct research and provide recommendations that guide project and system design.

Required Qualifications:

You must meet all the Required Qualifications and Competencies to be considered for this position. There are multiple pathways to meet qualifications, such as education, volunteer work, life skills, and experience. Please clearly communicate in your application material that your skills align with the position and qualifications.

• Bachelor’s degree in Information Technology, Computer Science, Business Analysis, or other related field AND four (4) years of relevant Information Technology experience; OR an equivalent combination of education, training, and professional experience that demonstrates the required knowledge, skills, and abilities.
• Experience completing projects successfully as an IT Business Analyst and understanding industry standard project management principles and practices.
• Experience performing the following functions:
  • Consulting, analyzing, designing, programming, installing and /or maintaining computer software applications, hardware, telecommunications, or network infrastructure equipment.
  • Leading business analysis for IT projects.
  • Providing customer or technical support in information technology.

Required Competencies:

• Accustomed to using traditional BA and office productivity tools at a professional level: MS Project, Excel, Word, Visio, and PowerPoint.
• Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, and excellence.
• Collaborate with technical and non-technical staff on a project team.
• Adapt to shifting priorities, demands, and timelines while problem-solving
• Commitment to fostering and supporting an environment that honors diversity, equity, inclusion, and environmental justice practices.
• Perform assigned duties in a manner consistent with applicable laws, regulations, and public records retention, and ensure requests are followed.
• DNR Core Competencies:
  • Personal Accountability
  • Value Others
  • Compassionate Communication
  • Inspire Others
  • Commitment to Excellence

Special Requirements and Conditions of Employment:

• This position’s assigned duty station is in the NRB building, the DNR headquarters in Olympia.
• Limited travel to regional offices, meetings, and training events.

Desired Qualifications:

These qualifications are not required. However, it can help you stand out as a candidate and should be highlighted in your application material.

• Certification in Business Analysis or Project Management.
• Knowledgeable in Agile Methodology.
• Knowledgeable in LEAN management principles.
• Public sector information technology management experience.

At DNR, we value diversity and inclusion and are committed to hiring the best candidate for the job. Don’t let doubts stop you from applying for this position. If you have any questions about the qualifications, please email us at [e-mail].

Questions?

Please contact Kyle Huber at [e-mail] / 360-902-1562 or email us at [e-mail].

Persons needing accommodation in the application/testing process or this job announcement in an alternative format may call [phone] or email [e-mail]. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

About the Department of Natural Resources

(DNR).

At DNR, we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington’s lands and communities through diversity, equity, and inclusion.

Our Vision

Our actions ensure a future where Washington’s lands, waters, and communities thrive.

Our Mission

Manage, sustain, and protect the health and productivity of Washington’s lands and waters to meet the needs of present and future generations.

Our Core Values:

• Safety and Well-Being —Our top priority is the safety of the public and our employees.
• Public Service —We value and respect the public we serve, and we value and respect the people of the Department of Natural Resources who step up to serve.
• Innovation and Creative Problem-Solving — We solve our state’s most pressing challenges through innovative thinking, dedication, and bold and creative vision.
• Leadership and Teamwork —We are committed to building leaders at all levels and building teams for success.

DNR provides excellent benefits, a few of which include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women’s Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefits package includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave, and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

Additional Information:

This recruitment may be extended and used to fill future similar vacancies for up to sixty (60) days.

DNR does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Veterans wishing to claim Veteran’s preference, please attach a copy of your DD214 (Member 4 long-form copy), NGB 22, or a USDVA signed verification of service letter. Please black out all PII (personally identifiable information) data, such as Social Security numbers. We thank you and are grateful for your service!

Equal Opportunity Employer: The Washington State Department of Natural Resources is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, persons with disability, persons over 40 years of age, veterans, military spouses or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing, or completing your application, call 360-664-1960 or 1-877-664-1960 or email [e-mail].

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