IT Business Analyst IV

Railroad Commission of Texas; Austin (TX); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Generous paid time off

Telework options

Retirement pension with 150% agency m​

401(k), 457(b) and Roth

Health premiums 100% paid for full‑t​

Tuition Reimbursement

Wellness and Exercise Leave

Job summary

The Railroad Commission of Texas seeks an experienced IT Business Analyst IV to drive advanced business analysis for complex technology projects as part of the Technology Modernization initiative. The role focuses on requirements gathering, process improvement, UAT, and data warehousing initiatives.

Responsibilities include migrating data from mainframes to new systems, implementing SaaS/COTS solutions, and building data warehouses while ensuring quality and adherence to new processes.

Qualifications

• - Bachelor's degree in information systems, computer science, or related field.
• - 10 years of experience as a Business Analyst, including requirements and process documentation.
• - 8 years of BA experience in IT programs.
• - 4+ years of data analysis or data architecture.
• - Production Support/DevOps lead experience.
• - Experience with ticket systems and Azure DevOps.
• - Proficiency in SQL and cloud data platforms.
• - Knowledge of data governance and data security.
• - Familiarity with AI platforms such as Copilot or Kiro.
• - Experience migrating data from mainframes to modern systems.

Responsibilities

• - Analyze and document IT project business processes and requirements.
• - Define, validate, and deploy AI-enabled use cases using Copilot, Kiro, or similar tools.
• - Lead or participate in UAT testing and QA activities.
• - Oversee data migration from legacy/mainframe environments to modern systems.
• - Monitor project quality, risks, and issues with stakeholders.
• - Support production incidents and drive continuous system improvement.
• - Collaborate with IT and business units to align with enterprise architecture.
• - Manage data governance, metadata, and data lineage documentation.

Skills

SQL & analytics

Data governance

Data architecture

AI platform knowledge

DevOps/Production Support

Regulatory/process knowledge

Education

Bachelor's degree in information systems / computer science / business

CCBA or CBAP certification (preferred)

Tools

Snowflake

AWS

Azure

RBDMS platform

Informatica

GitHub Copilot / Kiro

Azure DevOps

Job description

The Railroad Commission of Texas is a state agency with primary regulatory jurisdiction over the oil and natural gas industry; pipeline transport and pipeline safety; natural gas utilities; the LP-gas industry; and surface mining operations. You can find more details about us on the Railroad Commission of Texas' website here rrc.texas.gov/about-us

To support our mission to serve Texas, we need great people to join our team. We provide a great working environment along with outstanding benefits, including:

• Generous paid time off, including vacation, sick time, and at least 12 paid holidays per year
• Telework options for eligible positions
• Retirement pension with a 150% agency match
• 401(k), 457(b) and Roth
• Health premiums 100% paid for full-time employees
• Tuition Reimbursement
• Wellness and Exercise Leave

For a complete list of our total compensation package, please visit our website at rrc.texas.gov/about-us/jobs To view benefits available to all State of Texas employees, visit the Employee Retirement Systems website at ers.texas.gov/benefits-at-a-glance

Job Description

The Railroad Commission of Texas seeks an experienced IT Business Analyst IV to perform highly advanced (senior-level) business analysis for the implementation of complex technology hardware and software projects within the Technology Modernization efforts at the Railroad Commission of Texas (RRC). Duties involve the use of multiple methods for gathering, developing, and documenting requirements; the review, assessment, and development of business processes; the creation and validation of user acceptance testing; and research and special project support for users.

This position will be responsible for analysis and documentation for the implementation of multiple interrelated projects (including implementing software applications in Software as a Service (SaaS) or Commercial Off-the-Shelf (COTS), migrating data from the mainframe to new systems, and building a Data Warehouse). Assessment of existing Mainframe Transformation business analysis processes; implementation of any necessary improvements to these processes; and monitoring/enforcement of these processes to ensure deliverables and materials are produced and maintained in accordance with newly established processes and procedures, are of consistent quality, and use accepted business analysis methodologies. May make assignments, track the work of other team members, or complete individual assignments as needed. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

This on-site role requires the selected candidate to work from the RRC office in Austin, Texas, and may be eligible for up to 2 days of remote work per week, subject to approval.

• Assesses LoneSTAR program processes, procedures, and standards with a focus on analysis and design, recommends and implements improvements, and monitors implementation and project adherence to these processes.
• Analyzes and documents business processes for IT projects, including the transition of legacy/mainframe systems to modern technologies.
• Elicits requirements, prepares requirements packages, analyzes requirements, verifies and validates requirements and solutions.
• Defining, validating, and deploying AI-enabled business use cases using Copilot, Kiro, or similar AI platforms.
• Develops and/or reviews complex system documents and business processes to convey business requirements and to support efficient system design.
• Coordinates and/or participates in user acceptance testing and testing of new system functionality.
• Conducts tests and inspections of products, services, or processes to evaluate quality or performance.
• Provides assistance to developers, systems analysts, and/or customers on applications and software implementations, as needed.
• Provides complex quality assurance consultation to, or oversight of, projects, assignments, and/or special initiatives.
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them.
• Reviews complex project deliverables such as project charters, design documentation, test plans, and risk assessment plans, and provides comments and suggestions to document owners.
• Leads and/or participates in developing corrective action plans for projects or programs determined to be out of compliance with established policies or processes.
• Works closely with project managers to monitor project quality, risks, and issues; analyze trends; report findings; and make recommendations to alleviate project concerns and mitigate risks.
• Identifies potential project risks and difficulties and designs strategies to mitigate or avoid them.
• Reviews and assigns to other team members as needed, and completes own assignments.
• Performs related work as assigned
• Analyze complex datasets to identify trends, patterns, and actionable insights
• Collaborate with business units to understand data needs and translate them into analytical solutions
• Perform data cleansing, validation, and quality assurance
• Document data definitions, business rules, and data lineage
• Define data standards, governance policies, and best practices
• Collaborate with IT and business teams to ensure alignment with enterprise architecture
• Oversee the production support team to identify, triage, investigate, and document solutions to resolve production incidents and to improve system functionality, performance, and stability
• Conduct root cause analysis when applicable to identify underlying issues and prevent recurrence.
• Escalate unresolved issues promptly, working closely with key stakeholders through desired resolution

For Military Crosswalk information, please visit: hr.sao.texas.gov/Compensation/MilitaryCrosswalk/InformationTechnology

Minimum Qualifications

• Bachelor's Degree from an accredited four-year college or university, preferably with major coursework in information systems, computer science, business, or a related field.
• 10 years of experience as a Business Analyst, including documentation of processes, requirements, and managing activities; planning, developing, and implementing projects or maintenance activities.
• 8 years of experience as a Business Analyst involving information technology programs.
• 4+ years of experience in data analysis and/or data architecture
• Previous experience in Production Support, DevOps, or Technical Support Lead role.
• Experience with ticket systems, Azure DevOps preferred
• Proficiency in SQL or other analytical languages
• Experience with cloud data platforms (e.g., Snowflake, AWS, and or Azure)
• Strong understanding of data governance, metadata management, and data security
• Experience may have occurred concurrently.
• Experience and education may be substituted for each other on a year-for-year basis.
• Experience with AI platforms such as GitHub Copilot / Kiro, or similar tools.

Preferred Qualifications

• Experience with the RBDMS platform.
• Experience dealing with regulatory processes, for example, permitting, inspection, and/or licensing.
• Experience with process improvement strategies and methodologies.
• Experience with test planning and implementation strategies, particularly user acceptance testing.
• Proven ability to lead change and design more efficient processes.
• Proven ability to resolve conflict and deal with challenging situations.
• CCBA (Certification of Capability in Business Analysis), CBAP (Certified Business Analysis Professional), or similar certification.
• Familiarity with Informatica or other data governance tools
• Knowledge of mainframe data systems and legacy data migration strategies
• Familiarity with AI/ML concepts such as prompt engineering, model evaluation, and responsible use practices
• Experience using Microsoft Copilot or Kiro or similar AI platforms to enhance requirements gathering, documentation, analysis, testing, or workflow automation.
• Experience leveraging AI tools to improve requirements definition, business process analysis, documentation quality, and test coverage.

Please review the full job description for additional information regarding knowledge/skills/abilities to successfully perform this job, physical requirements, work hours, telework availability, and additional job posting remarks.

The Railroad Commission of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or in the provision of services. The Railroad Commission of Texas is a tobacco-free workplace.