IT Business Analyst

West Sussex County Council; United States; Remote; USD 47,000 - 70,000; Full time

Benefits offered by this job

Local government pension scheme

30 days holiday (plus buy additional)}

Flexible working options

Leave maternity/paternity/adoption

Volunteering opportunities

Training and development opportunities

Job summary

West Sussex County Council is seeking an IT Business Analyst to analyze complex requirements and identify options for using technology to improve processes and services. You will liaise with business and IT experts, gather data, and provide well-informed recommendations across the Consultancy and Research function.

You will join a small, customer-focused team and support engagement with IT Services throughout the project delivery cycle, helping shape future service provision and driving

Qualifications

• Experience analysing and evaluating complex information to identify solution options.
• Ability to provide expert advice verbally or in written reports on technical and process issues.
• Knowledge of business analysis tools, methods and techniques.
• Experience delivering to challenging service objectives and planning change.

Responsibilities

• Analyse and document complex requirements and assess options for technical solutions.
• Provide guidance and advice across service areas and contribute to business cases.
• Engage with IT Services, managers and partners to support project delivery.
• Act as initial contact point for engagement with IT Services and stakeholders.

Skills

Business analysis

Requirements gathering

Stakeholder engagement

Communication

Report writing

Job description

As the IT Business Analyst, you will undertake analysis of complex and diverse requirements, identifying options for using technical solutions to enhance business processes, deliver change and support County Council services. As part of the wider Consultancy and Research function, you will provide expertise, analysis and advice across various service areas, comprising a substantial county wide support / advisory service. Liaising, interviewing and consulting with business and IT subject matter experts, you will employ a range of methods and tools to gather, document, and assess findings, providing well-informed recommendations. You will provide guidance, support and input throughout all phrase of the project delivery cycle You will work within a small customer focused team, responsible for and acting as an initial contact point for engagement with IT Services.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver.

You will have experience of analysing and evaluating complex information, and the identification of innovative solutions through the detailed grasp of involved procedures and practices. You will be able to provide expert advice on complex issues verbally and/or through written reports, tackling difficult problems of a technical, professional, resource or people related nature. With practical and theoretical knowledge of a range of business analysis tools, methods, and techniques you will work under your own initiative on large and involved analytical tasks. You will be confident in making recommendations and contributing to the development of business cases, based on your thorough research and analysis. You will need to have experience of delivering to a challenging set of customer focused service objectives, and the ability to plan change and underpinning technology, achieved through developing the shape of future service provision, typically planning on a time horizon of around a year. You will be an efficient and effective communicator, nurturing relationships with managers and partners across the wider directorate, other parts of the organisation and external organisations.

Working for us As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 30 days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans