IT Business Analyst

ICF; Richmond (VA); Remote; USD 60,000 - 104,000; Full time

Job summary

Join a leading global advisory firm as an IT Business Analyst where you'll contribute to innovative solutions in the energy efficiency sector. This role supports the full software development cycle and offers a flexible work environment with a focus on work-life balance, professional development, and community investment.

Benefits

Flexible workplace arrangements

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Donation matching

Qualifications

• 1+ years of experience developing standard documentation.
• Ability to write basic SQL, HTML, CSS scripts.
• Experience with issue tracking and project management tools.

Responsibilities

• Support software development cycle including design and testing.
• Communicate status updates and lead meetings.
• Work with stakeholders to define system requirements.

Skills

SQL

HTML

CSS

Project Management

Customer Service

Education

Bachelor's degree in IT, Computer Science, or related fields

Tools

JIRA

SharePoint

Smartsheet

MS Office

Job description

IT Business Analyst
Utility Programs and Services

Location: Reston, VA or Columbia, MD Preferred (Remote – Home Office with Occasional Travel)

Are you ready to make a difference?

ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Programs and Services group. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology
• Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients
• Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary

What we need you to have:

• Bachelor's degree in (IT, Computer Science, Quantitative subjects, or related fields) (Candidates can substitute one year of experience for one year of a degree)
• 1+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
• 1+ years of experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet
• Ability to write basic SQL, HTML, CSS scripts and code
• Experience with JIRA and Full Development Lifecycle Reporting
• Experience in MS Office products, such as Excel, Visio, Teams and PowerPoint

What we would like you to have:

• Experience with Utilities and Energy Efficiency highly preferred
• Demonstrated consulting experience
• Detail Oriented
• Working in a high-paced environment
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced
• Strong customer service focus, project planning, attention to detail and organizational skills
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
• Experience with content management systems, including user roles, configuration, and content editing
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

IT Business Analyst
Utility Programs and Services

Location: Reston, VA or Columbia, MD Preferred (Remote – Home Office with Occasional Travel)

Are you ready to make a difference?

ICF is seeking a Technical Business Analyst to work within a dynamic and highly innovative team environment in our Utility Programs and Services group. The Technical Business Analyst will support tasks within the software development cycle and be responsible for system data together with the business intelligence it provides. This position supports project delivery on IT projects for the energy efficiency and utility sectors and will contribute to a team that brings high-quality products and innovative solutions to our clients.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
• Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings
• Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
• Develop an understanding of the client processes and procedures and help identify improvements relative to technology
• Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients
• Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary

What we need you to have:

• Bachelor's degree in (IT, Computer Science, Quantitative subjects, or related fields) (Candidates can substitute one year of experience for one year of a degree)
• 1+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
• 1+ years of experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet
• Ability to write basic SQL, HTML, CSS scripts and code
• Experience with JIRA and Full Development Lifecycle Reporting
• Experience in MS Office products, such as Excel, Visio, Teams and PowerPoint

What we would like you to have:

• Experience with Utilities and Energy Efficiency highly preferred
• Demonstrated consulting experience
• Detail Oriented
• Working in a high-paced environment
• Experience with testing software, tracking issues and working with developers to ensure that requirements are being met and a high-quality product produced
• Strong customer service focus, project planning, attention to detail and organizational skills
• Effective time management skills and the ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines
• Experience with content management systems, including user roles, configuration, and content editing
• Ability to work collaboratively and cohesively in a team environment and to coordinate amongst diverse program stakeholders
• Experience/Exposure in the utility, energy, and/or energy efficiency sectors is a plus

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer . Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email [e-mail] and we will be happy to assist . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination righ t s or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at [e-mail] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :

$60,927.00 - $103,576.00Virginia Remote Office (VA99)

About the company

ICF International, Inc. 48 billion in revenue, with approximately 7,000 full and part time employees in more than 90 offices.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.