IT Business Analyst

Nissan; Franklin (TN); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Employee Lease Program

Vehicle Purchase Program (VPP)

Job summary

Nissan in Franklin, TN seeks an IT Business Analyst to translate business needs into clear requirements and align delivery with Product Managers. You will work with internal and outsourced teams, ensuring quality and timely execution across the product lifecycle.

The role requires 5+ years in IS/IT, experience with a broad tech stack (Mainframe, Snowflake, AWS, Tableau, Power BI, Java, ML), and strong Salesforce/Agentforce expertise within an Agile/Scrum framework.

Qualifications

• Bachelor's degree required plus 5+ years of IS/IT experience.
• 5+ years in an application development environment.
• 5+ years of experience with third-party vendors.
• Hands-on experience with a diverse technology ecosystem including Mainframe, Snowflake, AWS, Tableau, Power BI, Java, and ML tools.
• Strong experience with Salesforce and Agentforce.
• Experience in Agile/Scrum environments and JIRA.

Responsibilities

• Translate business needs into clear requirements and ensure alignment with Product Managers.
• Collaborate with internal and outsourced development teams to clarify expectations and maintain quality.
• Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support with multiple vendors and ensure timely resolution.
• Lead requirements gathering and documentation using interviews, workshops, and use cases.
• Collaborate with stakeholders across executives, managers, developers, and subject matter experts.

Skills

Mainframe systems

Big Data platforms

Snowflake

AWS Cloud

Tableau

Power BI

Java

Machine Learning tools

Salesforce

Agentforce

Agile/Scrum

JIRA

Education

Bachelor's Degree

Tools

Salesforce

Agentforce

Job description

Location: Franklin, TN

Job Schedule: Hybrid (Monday - Thursday in office, Fridays remote)

Education Requirement: Bachelor's Degree

Sponsorship: No

Come Drive Innovation with Us. We are currently looking for an IT Business Analyst to join our team in Franklin, TN.

In this role, you will support one or more products within the value stream by translating business needs into clear requirements, aligning solution priorities with Product Managers, and ensuring proposed approaches follow organizational standards.

You will also partner with internal and outsourced development teams to clarify expectations, validate deliverables, and maintain quality and timely execution while contributing to continuous improvement across the product lifecycle.

A Day in the Life:

• Serve as a liaison across departments, vendors, and technical teams, translating business requirements into technical specifications, facilitating communication, and guiding or coordinating other analysts when needed.
• Collaborate with technical teams on technical design and implementation for assigned products.
• Oversee code quality, security, and performance through reviews and automation.
• Manage incidents and production support, working with multiple third-party vendors, interpreting technical issues, reviewing logs or source logic, and ensuring timely resolution and effective maintenance.
• Lead requirements gathering and documentation, using interviews, workshops, workflow analysis, and enterprise methodologies to produce business requirements, functional specs, use cases, interface designs, and testing artifacts.
• Apply strong analytical, technical, and managerial skills, including familiarity with programming environments, Agile delivery, project and risk management, and the ability to evaluate information, reconcile conflicts, and drive clarity.
• Collaborate and communicate effectively with diverse stakeholders, influencing decisions, building consensus, challenging assumptions, and interacting professionally with executives, managers, developers, and subject matter experts.
• Support organizational goals across domains and regions, working autonomously, adapting to shifting priorities or off-hours needs, contributing to feasibility studies and cost analyses, and engaging in multiple initiatives simultaneously.

Who We're Looking for:

Required:

• Bachelor's degree required plus 5+ years of overall IS/IT experience.
• 5+ years of experience working in an application development environment.
• 5+ years of experience working with third-party vendors.
• Hands‑on experience with a diverse technology ecosystem, including: Mainframe systems Big Data platforms Snowflake AWS Cloud Tableau and Power BI Java Machine Learning tools and frameworks
• Strong experience with Salesforce and Agentforce.
• Ability to work effectively in Agile/Scrum environments, participate in sprint activities, and manage work through JIRA.
• Ability to work on-site in Franklin, TN.

Desired:

• Advanced technical degree preferred.
• Prior experience working with offshore teams.
• Project management experience.
• Proven ability to lead and support multiple quality analytics initiatives across complex, enterprise‑level environments.
• Skilled at coordinating across organizations, optimizing processes, and supporting analytics and operational objectives.

What You'll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross‑departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide.

Built for Your Best: https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug‑free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment el