IT Broadcast Technician

Comrise; New York (NY); On-site; Full time

Job summary

A leading company in broadcast music streaming seeks an IT Broadcast Technician in NYC. You'll play a critical role in ensuring 100% On-Air uptime by troubleshooting and providing technical support in a dynamic environment. This 6-month contract position offers the opportunity for increased responsibility and project work.

Qualifications

• Hands-on technical experience in broadcast or media content creation facility.
• Ability to work on-site and all shifts in a 24x7x365 environment.
• Legal right to work in the U.S.

Responsibilities

• Provide first line technical support for Broadcast and IT Systems.
• Address networking issues and assist remote studio users.
• Complete shift duties including systems operations logs and troubleshooting.

Skills

Troubleshooting

Technical Support

Networking

Education

College degree in a technical discipline

Job description

This range is provided by Comrise. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$53.00/hr - $58.00/hr

Direct message the job poster from Comrise

Employment Term: 6-month contract to start which could extend long-term

Compensation: $53 to $58 per hour

Industry: Broadcast Radio and Music Streaming

Overview:

• As an IT Broadcast Technician at NYC Headquarters, you are in a front-facing role where you provide first line technical support for the company’s Broadcast and IT Systems, Studio personnel and Remote Users.
• You will be a key player contributing to our 100% On-Air uptime goal by utilizing your troubleshooting skills, knowledge, and experience to support the Broadcast facility and Flagship studios of the NYC Headquarters.
• Project work is an important aspect of the role, helping to improve workflows and increase our level of technology. You will be an active contributor and implementer of Company Broadcast Projects and will have the opportunity to lead projects.

Responsibilities:

This is a shift work position in a 24/7 facility. During your shift you will review systems operations logs, install software and firmware updates to a range of broadcast specific hardware and IT based workstations and servers- both physical and virtual. You will assist and troubleshoot technical issues for both in-house and remote studio users. You will address networking issues that are local or across sites. Using your troubleshooting abilities, you will isolate and resolve the issues or escalate to subject Matter Experts (SMEs) via escalation procedures. In addition to troubleshooting, you will ticket issues and communicate status to management and affected teams.

It is expected for someone to be available to work on holidays and weekends in a 24/7 environment. There will be a few weeks of training, then shifts are in rotation depending on the availability (7am-3pm, 3pm-11pm, and 11pm-7am). The days are either Sunday-Thursday or Tuesday-Saturday.

Qualifications:

• Hands-on technical experience in broadcast or media content creation facility.
• Must be able to work on-site and all shifts required in a 24x7x365 broadcast and production facility (i.e., days, nights, weekends, holidays).
• College degree in a technical discipline or equivalent military or industry experience.
• Must have legal right to work in the U.S.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  Broadcast Media Production and Distribution

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